Global Field Service Technician | 20–30% Travel | Growth

STERIS IMS; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global healthcare solutions provider is seeking a Field Service Technician I in Ottawa, Ontario. This role involves providing frontline customer support, performing maintenance on medical equipment, and may require international travel. Candidates need either a relevant degree with 2 years of experience or a high school diploma with 4 years of experience in mechanical or electro-mechanical fields. Competitive salary and benefits package offered.

Benefits

Market Competitive Pay

3 weeks vacation and 12 added holidays

Excellent Healthcare, Dental and Vision Benefits

Career Advancement Opportunities

Qualifications

• Must be able to obtain a passport and travel internationally 20%-30%.
• Must have a valid provincial driver's license and maintain all required vaccines.
• Knowledge of tests, tools, and principles in electro-mechanical systems.

Responsibilities

• Provide frontline customer support and perform maintenance on-site or remotely.
• Utilize collaborative service tools and document service reports.
• Participate in assembly and installation of complex equipment.

Skills

Ability to diagnose and troubleshoot complex issues

Knowledge of electro-mechanical systems

Experience in repairing technical equipment

Ability to work cross-functionally

Education

Vocational/Technical Degree or Associates Degree

High School Diploma or GED with 4 years of experience

Tools

Electro-mechanical tools

Job description

A global healthcare solutions provider is seeking a Field Service Technician I in Ottawa, Ontario. This role involves providing frontline customer support, performing maintenance on medical equipment, and may require international travel. Candidates need either a relevant degree with 2 years of experience or a high school diploma with 4 years of experience in mechanical or electro-mechanical fields. Competitive salary and benefits package offered.