Global Design System Content Strategist

Manulife; Southwestern Ontario; Hybrid; CAD 90,000 - 140,000; Full time

Job summary

A leading financial services provider in Southwestern Ontario is seeking a Content Strategist to influence content and documentation processes. You will develop reusable content strategies and ensure usability across digital platforms while collaborating with multiple teams. Candidates should have a Bachelor's in a related field and significant experience in information architecture and content management. The role requires a detailed-oriented approach and the ability to adapt strategies for diverse audiences in a hybrid work environment.

Benefits

Health, dental, and mental health benefits

Retirement savings plans

Paid time off including vacation and sick days

Qualifications

• 5 years of experience designing information architectures and content strategies.
• More than 3 years managing digital content strategy.
• 1 year of experience with web analytics tools.

Responsibilities

• Develop and maintain documentation and content assets.
• Align stakeholders on IA approach.
• Test content on real customers and analyze performance.
• Ensure content is clear and usable across regions.

Skills

Content strategy development

Information architecture (IA)

User experience (UX)

Web analytics tools

Inclusivity in design

Education

Bachelor’s Degree in communications or related field

Tools

Figma

Adobe Analytics

Storybook

Job description

A leading financial services provider in Southwestern Ontario is seeking a Content Strategist to influence content and documentation processes. You will develop reusable content strategies and ensure usability across digital platforms while collaborating with multiple teams. Candidates should have a Bachelor's in a related field and significant experience in information architecture and content management. The role requires a detailed-oriented approach and the ability to adapt strategies for diverse audiences in a hybrid work environment.