Global AI Thought Leadership Director

Women in Payments; Toronto; Hybrid; CAD 138,000 - 221,000; Full time

Job summary

Mastercard in Toronto seeks a Director, Global AI Thought Leadership to shape Mastercard’s AI narrative and accelerate value from AI and data responsibly at scale. You will collaborate across AI & Data, Products, Marketing and Communications to produce research, executive briefs, articles, and presentations, guiding internal and external audiences with trusted perspectives.

You will lead end-to-end lifecycle, coordinate stakeholders, measure impact, and represent Mastercard at events and forums,

Qualifications

• Experience in thought leadership, market research, management consulting, technology research, journalism, publishing, editorial strategy, or a related field.

Responsibilities

• Monitor AI and data technologies landscape, their application, and industry trends to identify emerging opportunities, risks, and implications for Mastercard and its customers.
• Develop original thought leadership, research, and points of view on topics such as AI adoption, trust, economy, workforce transformation, and the future of commerce.
• Create flagship content including research reports, whitepapers, executive briefs, articles, presentations, keynote materials, and webinar content, building towards an AI-driven AI content studio.
• Lead the end-to-end thought leadership lifecycle, including research, content development, stakeholder coordination, reviews, approvals, publication, and ongoing content refresh.
• Measure the impact of thought leadership programs and continuously improve content effectiveness, audience engagement, and business outcomes.
• Partner with executives and cross-functional teams across AI & Data, Products, Marketing, and Communications to deliver through leadership programd and activation through speeches, bylines, presentations, customer briefings, executive workshops, facilitation sessions, strategic discussions, and thought leadership programs.
• Represent Mastercard at industry events, customer forums, analyst engagements, and external thought leadership opportunities.

Skills

Thought leadership

Market research

Editorial strategy

Strong writing

Project management

Job description

Mastercard in Toronto seeks a Director, Global AI Thought Leadership to shape Mastercard’s AI narrative and accelerate value from AI and data responsibly at scale. You will collaborate across AI & Data, Products, Marketing and Communications to produce research, executive briefs, articles, and presentations, guiding internal and external audiences with trusted perspectives.

You will lead end-to-end lifecycle, coordinate stakeholders, measure impact, and represent Mastercard at events and forums,