Gestionnaire de programme / Program Manager

Trane Technologies; Montreal (administrative region); Hybrid; CAD 86,000 - 120,000; Full time

Job summary

Trane Technologies seeks an experienced professional to lead BrainBox AI deployment on Trane control sites. You will guide digital deployment, support customers, and train teams to maximize performance while minimizing issues.

Fluency in English and French is required, with strong cross-functional leadership to ensure successful software-driven building optimization. The role emphasizes end-to-end deployment, data-driven performance analytics, and collaboration across global teams to deliver

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or similar is a plus but not required.
• 10 years of HVAC field technical services experience; at least 5 years in building automation deployment.
• Solid knowledge of building automation programming architecture and HVAC systems.
• Familiar with common building automation systems and IT networking concepts.
• Ability to act as technical POC for clients during deployment.

Responsibilities

• Provide technical expertise to apply Brainbox AI products on Trane control sites.
• Ensure site readiness and troubleshoot missing or unreliable data.
• Deliver follow-up training to customers post-deployment.
• Educate and enable Trane teams on digital deployment processes.
• Serve as SME within Global Deployment and provide training when needed.
• Assist with algorithm deployment and site-specific tuning.
• Configure, test, and optimize systems for best performance.
• Identify and mitigate technical, operational, and delivery risks.
• Present ongoing performance analytics to internal and external customers.
• Monitor post-deployment outcomes and respond to escalations.
• Maintain transparent communication across teams and clients.
• Promote collaboration and proactively tackle project risks and blockers.
• Document all work for accountability and continuous improvement.

Skills

Technical services

Building automation

HVAC systems

Networking troubleshooting

Communication

Leadership

Education

Bachelor’s degree in Engineering, Computer Science, or similar

Tools

Tracer/Tracer SC/SC+

Ensemble

Tracer Summit

LON/BACnet protocols

IT networking (VLAN/VPN/routers)

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

Our BrainBox AI Workplace Presence model dedicates specific in-office days each month to focus on relationships, learning and innovation.

Ce Que Vous Ferez

• Fournir l’expertise technique nécessaire pour appliquer avec succès les produits Brainbox AI sur les sites équipés de systèmes de contrôle Trane. Assurer la préparation des sites et résoudre tout problème lié à des données manquantes, incomplètes ou non fiables.
• Veiller à ce qu’une formation de suivi soit offerte aux clients après le déploiement afin de garantir une utilisation adéquate et une intervention minimale.
• Former et accompagner les équipes Trane sur les processus de déploiement numérique et d’intégration.
• Agir à titre d’expert en systèmes de contrôle Trane au sein de l’organisation mondiale de déploiement et offrir de la formation au besoin.
• Appuyer le déploiement des algorithmes en veillant à leur ajustement selon les exigences propres à chaque site afin d’optimiser la performance et d’assurer le respect des limites des équipements.
• S’assurer que tous les systèmes sont configurés, testés et optimisés pour obtenir des résultats optimaux.
• Identifier et atténuer les risques techniques, opérationnels et liés à la livraison susceptibles d’avoir une incidence sur les résultats, les échéanciers ou la confiance des clients.
• Présenter les analyses de performance continues, notamment en temps réel et en mesure et vérification, aux clients internes et externes.
• Surveiller et optimiser les résultats après le déploiement et réagir rapidement aux escalades ou aux problèmes de performance.
• Maintenir une communication transparente, rapide et constructive avec toutes les équipes et les clients.
• Favoriser un environnement collaboratif et s’attaquer de manière proactive aux risques et aux obstacles des projets.
• Veiller à ce que tout le travail soit soigneusement documenté afin d’assurer la responsabilisation, la production de rapports et l’amélioration continue des processus.

Ce Dont Vous Aurez Besoin Pour Réussir

• Un baccalauréat en génie, en informatique ou dans un domaine similaire constitue un atout, mais n’est pas requis.
• 10 ans d’expérience en services techniques sur le terrain dans le domaine du CVC, dont au moins 5 ans d’expérience sur le terrain en automatisation des bâtiments à un niveau intermédiaire à compagnon.
• Solide connaissance de l’architecture de programmation des systèmes d’automatisation des bâtiments ainsi que des systèmes d’équipements CVC, y compris les systèmes d’eau glacée, les systèmes unitaires et les systèmes aérauliques.
• Bonne compréhension des systèmes d’automatisation des bâtiments les plus courants, notamment Tracer, Tracer SC et SC+, Ensemble, Tracer Summit, ainsi que des protocoles LON et BACnet. Expérience en dépannage de réseaux et en architecture de systèmes TI, incluant VLAN, VPN, routeurs, commutateurs, pare-feu, ports, DNS, etc.
• Agir comme point de contact technique pour les clients internes et externes lors du déploiement des projets.
• Excellentes compétences en communication, en organisation et en leadership.
• Une expérience en déploiement de solutions IoT ou en lancement de produits numériques constitue un atout important.
• Solides compétences en résolution de problèmes et capacité à évoluer dans un environnement matriciel en constante évolution.
• Une expérience en mesure et vérification ainsi qu’en optimisation des bâtiments basée sur des algorithmes est souhaitable.

Exigences linguistiques

Le bilinguisme français-anglais est requis.

En plus de la maîtrise du français, les personnes retenues doivent posséder une compétence professionnelle complète en anglais afin de soutenir et de collaborer avec des clients, collègues et/ou divers intervenants anglophones.

What You Will Do

• Provide the technical knowledge to apply Brainbox AI products successfully on Trane controls sites. Ensure site readiness and troubleshoot any missing, incomplete or unreliable data.
• Ensure follow-up training is delivered to customers post-deployment for correct usage and minimal intervention.
• Educate and enable Trane teams on digital deployment and onboarding processes.
• Serve as an SME for Trane controls within the Global Deployment organization, provide training as needed.
• Assist with algorithm deployment, ensuring tuning to specific site requirements for maximum performance and compliance with equipment limits.
• Ensure all systems are configured, tested, and refined for optimized results.
• Identify and mitigate technical, operational, and delivery risks that could impact outcomes, timelines, or client confidence.
• Present ongoing performance analytics (RTA & M&V) to internal and external customers.
• Monitor and optimize post-deployment outcomes and respond quickly to escalations or performance issues.
• Maintain transparent, timely, and constructive communication across all teams and with customers.
• Promote a collaborative environment and proactively tackle project risks and blockers.
• Ensure all work is thoroughly documented for accountability, reporting, and process improvement.

What You Will Need To Be Successful

• Bachelor’s degree in Engineering, Computer Science, or similar is a plus, but not required.
• 10 years of HVAC field Technical services experience; at least 5 years of Building Automation field experience at the Mid-Level to Journeyman level
• Strong knowledge of Building Automation Programming architecture, HVAC equipment systems (to include Chilled Water Systems, Unitary and Airside systems)
• Understands most common Building Automation Systems (Tracer, Tracer SC/SC+, Ensemble, Tracer Summit, LON and BACNET protocols).
• Experience in networking troubleshooting, and architecture of IT systems including VLAN, VPN, routers, switches, firewalls, ports, DNS, etc.
• Serve as technical point of contact for internal and external customers during deployment of projects.
• Excellent communication, organizational, and leadership skills.
• Experience with IoT deployments, or digital product rollouts is a strong plus.
• Strong problem-solving skills; ability to thrive in a rapidly-changing, matrixed environment.
• Experience with measurement & verification (M&V) and algorithm-driven building optimization is desirable

Language Requirements

French-English bilingualism is required.

In addition to fluency in French, successful candidates must have full professional proficiency in English in order to support and collaborate with English-speaking clients, colleagues and/or various stakeholders.

Annual Base Salary Range Or Hourly Base Pay Range

$85,816.66 - $120,084.99

Compensation Type

Salary

Incentive Eligible

No

Sales Commission Eligible

No

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.