General Transportation Adjuster

Crawford & Company (Canada) Inc.; Edmonton; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading claims management firm is seeking a General Transportation Claims Adjuster in Edmonton, Alberta. In this role, you will evaluate large loss claims with a focus on property and transportation claims. Applicants should have over 5 years of relevant experience and strong customer service skills. The position supports a hybrid work setup and offers opportunities for career growth.

Benefits

Competitive pay and incentives

Employee benefit programs

Training programs for career progression

Sustainability initiatives

Qualifications

• 5 or more years of functional and technical claims handling experience in large loss, transportation, heavy equipment, and cargo losses.
• Licensed adjuster or working towards CIP and/or FCIP designation.
• Strong report writing skills and outstanding customer service skills.

Responsibilities

• Reviews and analyzes experts’ reports.
• Secures and manages litigation disposition plans and budgets.
• Maintains accurate expense accounts.

Skills

Claims handling experience

Report writing skills

Customer service skills

Team player

Job description

Overview

The successful candidate will be a General Transportation Claims Adjuster and will be working on a hybrid work setup in Edmonton, Alberta. They will be actively involved in evaluating large loss claims with a focus on property (commercial and transportation) claims through loss investigation and be responsible for negotiating settlements following provincial licensing requirements, while maintaining adequate production levels and customer relationships.

Responsibilities

• Reviews and analyzes experts’ reports
• Selects and directs independent experts
• Identifies and pursues subrogation opportunities
• Secures and manages litigation disposition plans and budgets
• Detailed recording of file activities and transactions in both Crawford and Company and client-based systems
• Maintains accurate expense accounts
• Work with manager to maintain client relation
• Ability to liaise and work with all facets of the insurance community including brokers, risk managers, legal counsel and regulators

Qualifications

• 5 or more years of functional and technical claims handling experience in large loss, transportation, heavy equipment and cargo losses
• Ideal candidate will have a construction and property background specializing in project management, quantification and appraisal
• Commercial policy interpretation and experience in making recommendations to the market
• Has an active adjuster license or working towards CIP and/or FCIP designation
• Reliable transportation required
• Valid driver's license is required
• Regular travel to loss sites is required
• Strong report writing skills
• Must be a team player with outstanding customer service skills
• Willingness to work in a dynamic environment with opportunity for career growth

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary.

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion