General Sales Manager

The Brick; Montreal; On-site; CAD 55,000 - 75,000; Full time

Job summary

A prominent retail company in Montreal is looking for a General Sales Manager to lead the sales team and ensure excellent customer service. Candidates should have at least 2 years of sales experience and strong leadership skills. The role involves hiring, training, and achieving sales targets in a dynamic retail environment. A comprehensive benefits package and career progression opportunities are offered.

Benefits

Flexible benefits package

Competitive remuneration

Employee discounts

Career progression potential

Qualifications

• 2 or more years of customer service or sales experience.
• Proven track record in customer service, operations, and merchandising.
• Flexibility to work any shift, including evenings and weekends.

Responsibilities

• Maintain excellence in store merchandising and customer service.
• Conduct hiring, scheduling, and training of the sales team.
• Develop employees through goal setting and coaching.

Skills

Customer service experience

Sales skills

Leadership

Problem solving

Communication

Time management

Education

High school diploma or equivalent

Post secondary education

Job description

Is this job for you?

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We are looking for our next General Sales Manager! We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This role will be reporting directly to the Store Manager.

Responsibilities

Reporting to the Store Manager, the General Sales Managerwill have the following responsibilities:

• Maintain excellence in store merchandising, detail and customer service
• Conduct hiring, scheduling and training of the sales team
• Develop employees through goal setting, coaching and formal performance appraisals
• Implement all sales programs
• Increase delivered sales, Closing Ratio and “Return On Customer”
• Achieve sales and margin targets while controlling expenses
• Organize and plan promotions and marketing events
• Lead daily team talks and sales meetings
• Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
• Community involvement

Qualifications

• High school diploma or equivalent; post secondary education an asset
• 2 or more years of customer service or sales experience
• Previous retail Supervisory or Senior Associate experience an asset
• Proven track record in customer service, operations and merchandising
• Excellent verbal and written communication skills
• Highly developed problem solving skills
• Good time management skills and work ethic
• The ability to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work any shift, including evenings and weekends, as required

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]