General Repair Technician

BGIS; Ottawa; On-site; CAD 39,000 - 46,000; Full time

Job summary

BGIS is seeking a Handyperson to perform maintenance and on-demand services on non-technical facility components at our Ottawa site. The role emphasizes following established processes, safety, and environmental controls.

You’ll respond to service requests, perform preventive maintenance, and help maintain positive tenant relations. Minimum 1–3 years of facility operations/maintenance experience and a high school diploma are required; a trades certification/license pursuit is encouraged.

Qualifications

• Minimum 1-3 years facility operations and maintenance work experience.
• High school diploma.
• Trade related training an asset.
• Ability to adhere to and execute processes relating to facility operations.

Responsibilities

• Performs work in accordance to established processes and practices.
• Complies with environmental, health and safety, fire protection requirements.
• Performs regular facility and non-technical component monitoring and inspection.
• Provides observations and suggestions for enhancements and repairs.
• Responds to routine and on-demand service requests.
• Performs preventative maintenance and repair of non-technical components.
• Maintains and records data in the service maintenance management database.
• Ensures compliant documentation and approvals for work.
• Assists in implementing preventative maintenance programs.
• Maintains tools and arranges for repair or replacement as needed.
• Supports tenant and customer satisfaction through professional service.

Skills

Facility operations & maintenance

Safety mindset

Customer service orientation

Education

High school diploma

Tools

Trade related training

Job description

JOB DESCRIPTION

The Handyperson is responsible for performing maintenance and repair, routine and on-demand services on non-technical facility components (i.e. General Handyperson type work e.g. walls, floors, etc). The Technician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

Summary

JOB DESCRIPTION

The Handyperson is responsible for performing maintenance and repair, routine and on-demand services on non-technical facility components (i.e. General Handyperson type work e.g. walls, floors, etc). The Technician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

At this position level:

• Maintains and repairs non-technical facility components
• Demonstrates an interest in enrolling and completing a trades certification or license, or may be enrolled to complete a trades certification or license

Key Duties & Responsibilities

• Performs work in accordance to established processes and practices
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
• Performs regular facility and facility non-technical component monitoring and inspection
• Provides observations about facility and facility non-technical component conditions and deficiencies and provides suggestions for enhancements and repair.
• Responds to routine and on-demand service requests
• Performs preventative maintenance and repair work to non-technical components within the facility.
• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
• Ensures the manner in which work is performed is in compliant with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Other duties as assigned.

Work Requirements

• Must be willing to wear personal protective equipment

MINIMUM EDUCATION:

High school education

JOB-RELATED EXPERIENCE

Minimum 1-3 years

Knowledge And Skills

• Minimum 1-3 years facility operations and maintenance work experience
• High school diploma
• Trade related training an asset
• Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn and gain greater proficiency in applying on-the-job – fire, life, safety and building codes and standards
• Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

• Demonstrates an interest in enrolling and completing a trades certification or license, or beginning to work towards a trades certification or license
• Valid drivers’ license

This is a regular, full-time position with an hourly range of $28.30- $33.29 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at [e-mail]. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.