General Merchandise Associate

Walmart; Cranbrook; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking a General Merchandise Associate to deliver excellent customer service, assist with product selection, and maintain an organized sales floor. You will support stocking, merchandising, and recovery across the general merchandise area while upholding Walmart's values.

This on-site role requires flexibility for evenings, weekends and holidays, and emphasizes safety and customer satisfaction in a fast-paced retail setting at our Cranbrook location.

Qualifications

• Age – 16 or older

Responsibilities

• Deliver excellent customer experience by greeting customers and assisting with product selection.
• Cover assigned areas of the sales floor and support Front End when required.
• Zone and maintain clean, organized shelves and recovery merchandise from the store.
• Stock merchandise, complete downstocking, and set modulars and new shelf caps.
• Follow safety procedures and keep displays secure.
• Be available for shifts including evenings, weekends and holidays.

Skills

Customer service

Retail knowledge

Job description

Position Summary…

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What you’ll do…

WHAT YOU’LL DO

Deliver an Excellent Customer Experience

Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.

Sales Floor Coverage and Team Support

Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.

Merchandising, Zoning, and Recovery

Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.

Stocking and Modular Execution

Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.

Safety, Cleanliness, and Compliance

Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast‑paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU’LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.40.

Le taux horaire minimum pour ce poste débute à 18.40.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location…

2100 WILLOWBROOK DR, CRANBROOK, BC V1C 7H2, Canada

Are you currently a Walmart associate?

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