General Merchandise Associate

Walmar; Cranbrook; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Cranbrook is seeking a General Merchandise Associate to deliver exceptional customer service, keep the sales floor organized, and support stocking and merchandising across general merchandise. You’ll engage customers, assist with product selection, and help make shopping easy and enjoyable.

Role requires availability for varied shifts, including evenings and weekends. The position emphasizes safety, cleanliness, and teamwork to meet daily store goals and provide a positive

Qualifications

• Age – 16 or older.

Responsibilities

• Deliver an Excellent Customer Experience by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns.
• Sales Floor Coverage and Team Support by covering assigned areas of the floor and assisting with Front End coverage as needed.
• Merchandising, Zoning, and Recovery by maintaining a clean, organized floor; placing feature merchandise and recovering items from the Customer Service desk.
• Stocking and Modular Execution including downstocking, product protection, and setting modulars and new shelf caps.
• Safety, Cleanliness, and Compliance by maintaining a hazard‑free environment and following store policies.
• Flexibility by being available for various shifts, including evenings, weekends, and holidays.

Job description

Position Summary

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What you’ll do

• Deliver an Excellent Customer Experience Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
• Sales Floor Coverage and Team Support Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
• Merchandising, Zoning, and Recovery Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
• Stocking and Modular Execution Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
• Safety, Cleanliness, and Compliance Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.
• Flexibility (Availability/Work Schedule) Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high‑quality service.

Potential Challenges in this Role

• High Task Volume in a Fast-Paced Environment
  • Manages overnight hours effectively and planning accordingly to stay energized and focused.
  • Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
  • Handles a fast‑paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
• Physical Demands
  • Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
  • Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you’ll enjoy working here

• Energetic, Fast‑Paced Environment Thrive in a dynamic setting where every day brings something new.
• Appreciation for Your Efforts Your contributions are recognized and valued.
• Career Growth Opportunities Build your skills and advance your career with us.
• Meaningful Impact Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.40. Le taux horaire minimum pour ce poste débute à 18.40.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

2100 WILLOWBROOK DR, CRANBROOK, BC V1C 7H2, Canada

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

About Walmart

About Walmart: Fifty years ago, Sam Walton started a single mom‑and‑pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. You’ll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you’re proud of.