General Merchandise Associate

Walmart Canada; Central Ontario; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a General Merchandise Associate to deliver excellent customer service and maintain an organized, customer-ready sales floor. You will support stocking and sales activities across the general merchandise area while upholding Walmart's values and ensuring a positive shopping experience.

You will greet customers, assist with product selection, promote products and services, and help locate merchandise.

Qualifications

• Customer service oriented with ability to assist customers and promote products.
• Ability to work in a fast-paced retail environment and maintain a clean, organized sales floor.
• Must be able to work a variety of shifts including evenings, weekends, and holidays.

Responsibilities

• Provide friendly and professional customer service, assist with product selection, and support purchase decisions.
• Cover sales floor areas, help with front end coverage, and coordinate with teammates to meet customer needs.
• Merchandise, zone, recover stock from service desk, and complete modulars and floor resets.
• Stock merchandise, manage downstocking, apply protection, and set up new shelf caps and flex modulars.
• Maintain safety, cleanliness, and policy compliance; document safety checks and ensure displays are secure.

Skills

Customer service

Job description

Position Summary

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What You’ll Do

Deliver An Excellent Customer Experience: Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.

Sales Floor Coverage and Team Support: Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.

Merchandising, Zoning, and Recovery: Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.

Stocking and Modular Execution: Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.

Safety, Cleanliness, and Compliance: Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in This Role

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast‑paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why You’ll Enjoy Working Here

Energetic, Fast‑Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

160 Queensway E, Simcoe, ON N3Y 0A8, Canada

Important Note

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