General Manager - Resort

JRoss Recruiters; Whitehorse; On-site; CAD 90,000 - 120,000; Full time

Job summary

An exciting resort development company in Whitehorse, Yukon, is seeking a General Manager to lead pre-opening activities, oversee operations, and develop a high-performing team. The ideal candidate will have proven experience in hospitality, particularly in resort environments, and strong financial acumen. This role offers competitive compensation and relocation support, providing a unique opportunity to live and work in stunning natural surroundings.

Benefits

Competitive compensation

Relocation support

Qualifications

• Proven experience as a General Manager in a full-service or resort environment.
• Pre-opening experience launching hospitality properties.
• Experience managing operations in remote or seasonal markets.

Responsibilities

• Lead all pre-opening activities including recruitment and training.
• Oversee day-to-day resort operations including lodging and food services.
• Collaborate with tourism and marketing partners to elevate the property’s visibility.

Skills

Operational knowledge of food and beverage service

Strong financial acumen

Leadership skills

Excellent communication skills

Education

Post-secondary education in hospitality or related field

Job description

Description

• Lead all pre-opening activities including recruitment, training, operational planning, and guest experience strategy
• Oversee day-to-day resort operations including lodging, food & beverage, adventure / outfitter services, and guest services
• Build, mentor, and support a high-performing, cross-functional team
• Partner with ownership on budgeting, forecasting, and overall business strategy
• Champion a hands-on leadership approach that emphasizes service excellence, team collaboration, and operational efficiency
• Collaborate with tourism and marketing partners to elevate the property’s visibility and brand
• Ensure full compliance with health, safety, and licensing regulations

Requirements

• Proven experience as a General Manager in a full-service or resort environment (required)
• Pre-opening experience launching hospitality properties (required)
• Strong operational knowledge of food and beverage service, with the ability to lead a new restaurant opening
• Experience managing operations in remote, seasonal, or destination markets
• Demonstrated ability to hire, lead, and develop diverse and geographically dispersed teams
• Familiarity with luxury or upper-upscale hospitality standards and guest expectations
• Experience working with ownership groups, asset managers, and investors
• Strong financial acumen, including budget creation, cost control, forecasting, and P&L management
• Excellent communication skills, both written and verbal, with the ability to build internal alignment and community partnerships
• Post-secondary education in hospitality or a related field (preferred)
• Valid driver’s license and ability to relocate full-time to the Yukon

Corporate Culture

• Lead one of Canada’s most exciting new resort developments
• Be part of a passionate ownership group and play a key role in shaping the property's culture and guest experience
• Live and work in one of the most stunning natural environments in the country
• Competitive compensation and relocation support