General Manager (Miss J's Cafe)

Las Vegas Petroleum; Village of Edgerton; On-site; CAD 150,000 - 200,000; Part time

Job summary

A local diner in Edgerton is seeking a Diner Team Member to provide excellent customer service and maintain a welcoming atmosphere. Responsibilities include greeting customers, assisting with food prep, and ensuring dining areas are clean. Ideal candidates should have strong communication skills and the ability to multitask. This position may require flexibility in hours, including nights and weekends.

Qualifications

• Previous experience in a customer service or food service role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and interact with customers in a friendly manner.
• Assist in the preparation and plating of food when needed.
• Keep dining areas clean and organized at all times.
• Work closely with fellow team members to maintain smooth operations.
• Accurately handle cash and process payments.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Basic math

Food safety knowledge

Job description

A Team Member at a diner typically has a variety of responsibilities aimed at ensuring customer satisfaction and smooth operations in the restaurant. Here's a general job description for a diner team member:

Job Title: Diner Team Member

Job Summary:

The Diner Team Member is responsible for providing excellent customer service, assisting with food preparation, maintaining cleanliness, and ensuring a welcoming atmosphere for all guests. Team members work collaboratively to support daily operations and contribute to a positive dining experience.

Key Responsibilities:

• Customer Service:
  • Greet and interact with customers in a friendly, professional manner.
  • Take orders accurately and relay them to the kitchen staff.
  • Address customer concerns and complaints in a timely and courteous manner.
  • Serve food and beverages to customers, ensuring orders are accurate.
  • Ensure customers have everything they need throughout their dining experience.
• Food and Beverage Service:
  • Assist in the preparation and plating of food when needed.
  • Ensure that food is served promptly, in proper portion sizes, and is visually appealing.
  • Deliver food and drinks to customers' tables in a timely and courteous manner.
  • Check on customers regularly to ensure satisfaction.
• Cleaning and Maintenance:
  • Keep dining areas clean and organized at all times, including wiping down tables and chairs.
  • Clear tables of dirty dishes and utensils promptly.
  • Assist in cleaning and setting up dining areas before and after shifts.
  • Maintain cleanliness in the kitchen and front-of-house areas as per health and safety guidelines.
• Team Collaboration:
  • Work closely with fellow team members to maintain smooth operation of the diner.
  • Assist with restocking items and supplies as needed.
  • Communicate effectively with kitchen and bar staff to ensure orders are fulfilled accurately.
• Cash Handling and Point of Sale (POS):
  • Accurately handle cash, process payments, and issue receipts.
  • Operate the POS system to enter orders, take payments, and complete transactions.
• Other Duties:
  • Assist with opening and closing procedures, including setting up the restaurant and ensuring it is secure after service.
  • Follow all food safety and sanitation procedures as required by health codes.

Qualifications:

• Previous experience in a customer service or food service role preferred.
• Ability to multitask in a fast-paced environment.
• Strong communication and interpersonal skills.
• Positive attitude and team-oriented mindset.
• Basic math and cash handling skills.
• Knowledge of food safety practices.
• Ability to stand, walk, and carry food trays for long periods.

Physical Requirements:

• Ability to lift up to 25-30 lbs.
• Ability to stand, walk, bend, and reach for extended periods.

Work Environment:

• Fast-paced, high-energy setting.
• Requires flexibility in working hours, including nights, weekends, and holidays.

This job description can be tailored based on specific diner requirements or the role's focus within the restaurant.