General Manager - Magpie & Stump

Banff Hospitality Collective; Banff; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading restaurant group in Banff is seeking a General Manager to oversee operations at Magpie & Stump. The ideal candidate should have strong people skills, be tech-savvy, and have a proven track record in management. Responsibilities include enhancing guest experience, managing costs, and leading the venue team. This position offers competitive salary, bonuses, and various benefits including significant discounts and paid vacation.

Benefits

Great salaries with bonuses

$200 Welcome Gift Card

50% off food at BHC venues

Training & Development allowance

Cell phone allowance

Extended health benefits

RRSP matching program

Paid vacation and holidays

Affordable manager housing

Qualifications

• Proven success in a General Manager role is an asset.
• Strong commitment to hospitality and team culture.
• Experience in enhancing guest satisfaction and employee experience.

Responsibilities

• Oversee day-to-day operations of the restaurant.
• Plan, execute, and elevate the restaurant experience.
• Manage costs while maintaining quality of service.
• Communicate effectively with all departments.
• Ensure outstanding guest service and employee engagement.

Skills

People skills

Technology proficiency

Flexibility in scheduling

Job description

We’re looking for a General Manager to join us at the Magpie & Stump! Magpie & Stump guarantees a classic Banff experience complete with tacos, tequila and debauchery. This little piece of Mexico in the mountains serves up tacos, burritos, enchiladas and over 60 tequilas. In the summer months join us on 'El Patio' - our sun-drenched rooftop taco bar home to open air starlight fiestas , serving up margaritas and cervezas under the Banff sky. Want to know more? Check us out here: https://www.banffcollective.com/el-patio

General Manager

The General Manager (GM) is responsible for overseeing the day-to-day business operations of the venue. Through the exercise of discretion and independent judgment, the GM has overall supervisory and managerial responsibility for the daily operations of a single venue ensuring desired outcomes (i.e., increased sales, profitability, and employee retention). The GM mobilizes the venue management team to oversee the financial controls, operations, people development, guest experience and compliance within the venue.

We Love Perks! This Position Includes:

• Great salaries, achievable bonus programs + tips
• $200 Welcome Gift Card to use at any BHC Venue
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Training & Development allowance
• Cell phone allowance
• Extended health benefits with premiums completely paid for by BHC after 3 months
• RRSP matching program after 3 months
• Short-term & Long-term Disability coverage after 3 months
• 3 weeks paid vacation + statutory holidays
• Paid community volunteer time
• Affordable manager housing may be available

What You’ll Do:

• If it’s happening in the restaurant, you are a part of it! Planning, executing, elevating - you do it all
• You like systems and processes, so you’ll focus on getting those right for your team
• You do what it takes to increase sales and minimize costs without compromising quality
• Manage all areas of the restaurant and make final decisions on matters of importance
• Effectively communicate and interact with all departments across the venue, including the BOH management team, as well as the BHC Head Office
• Like us, you’re proud to be a part of BHC, and so you have a strong commitment to the BHC brand and team culture
• While you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests, you also recognize the importance of employee experience and building a strong team culture

What You Have:

• You’re a real people person - It's not just about customer service for you, it's about hospitality
• You don't shy away from working with various types of technology and systems
• Flexible schedule required
• Proven success in a General Manager role is an asset

Banff Hospitality Collective is:

Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Banff Park Ranch | Pizzeria Sophia | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.