General Manager - Healthcare Food Services (99446001)

Sodexo; Burlington; On-site; CAD 90,000 - 110,000; Full time

Job summary

A global leader in services is seeking a General Manager - Healthcare located in Burlington, ON. This role involves developing business solutions, managing client relationships, and leading teams in a healthcare environment. The ideal candidate must have a CSNM or RD designation, 3-5 years in a management capacity, and acute care hospital experience. The position offers competitive compensation between $90,000 - $110,000 CAD, with a focus on quality services and team leadership.

Benefits

Flexible work environment

Competitive compensation

Training and development programs

Qualifications

• 3-5 years experience in management roles within food service in a Healthcare setting.
• Acute Care Hospital experience is essential.
• Proficient in managing budgets and financial operations.

Responsibilities

• Develop business solutions for continuous growth.
• Build client relationships to enhance profitability.
• Lead and inspire diverse teams in a healthcare environment.

Skills

Leadership

Financial acumen

Stakeholder management

Culinary operations

Time management

Education

CSNM or RD designation

Hospitality Management or Business Administration

Tools

MS Office

Job description

Company Description

Grow your career with a company that shares your passion! Our Health & Care Division has an exciting new opportunity to join the Sodexo team as our next General Manager - Healthcare located in Burlington, ON. CSNM (Certified Nutrition Manager) or RD (Registered Dietitian) designation required.

Salary: $90,000 - $110, 000 CAD

At Sodexo, we do more than support healthcare—we help shape it. From retail food service and patient nutrition to environmental services and facilities management, our teams work behind the scenes to create safe, welcoming, and healing environments.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

How You'll Make an Impact:

Business & Financial Acumen

• Develop new and emerging business solutions for continuous growth and effective day-to-day operations
• Build and analyze budget/P&L statements
• Achieve financial goals through daily analysis of key KPI’s of business operations and monthly business reviews
• Proactive planning of future business growth plans, including expansion of scope of services

Client Relationships & Contract Management

• Provide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability
• Develop a business strategy in line with current and emerging client needs
• Build long‑term relationships with client that add value and are based on mutual trust and partnership model
• Ensure contract delivery including commercial and legal terms and conditions of the contract and deliver standards required
• Carry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliance

People

• Lead by example; inspire your employees to follow your own actions
• Strong employee relations through the ability to manage diverse teams
• If applicable: Ability to build positive union relationships
• Active participant in full HR life cycle (recruitment, onboarding, training, performance, rewarding, career development, etc.)
• Organization, planning and monitoring of employee daily activities

Culture & Compliance

• Ensure that the site is always compliant at all times for services delivered within scope, and ensure the rigorous means of recording these elements are maintained and regularly reviewed
• Foster a strong health and safety culture, for our employees and our clients and customers
• Encourage diversity and inclusion
• Advocate for corporate social responsibility
• Drive creative innovation
• Desire for continuous improvement and growth in compliance with operating standards
• Embody Sodexo’s core values: Service Spirit, Spirit of Progress and Team Spirit
• Directs business practices that uphold Sodexo’s mission and values

Qualifications

What You’ll Need to Succeed:

• CSNM (Certified Nutrition Manager) or RD (Registered Dietitian) designation required.
• 3-5 years experience in a management capacity managing teams within food service in a Healthcare environment
• Acute Care Hospital experience required
• Experience with cooking and culinary operations
• Strong financial and food cost experience
• Educational background in Hospitality Management or Business Administration
• Proven leadership and line management skills and the ability to build, lead and motivate a team
• Able to work on own initiative, make effective decisions and also work as part of a team
• A good level of operational and support experience; safety first mindset
• Experience of managing a budget and interpreting financial and commercial information
• Good standards of literacy and numeracy with sound financial acumen
• Strong organizational skills and ability to react to suit operational support requirements, must be able to organize time effectively and prioritize tasks to cope with fluctuating workloads
• Excellent stakeholder management skills
• Competent IT skills including MS office
• Experience in unionized environments

Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award‑winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long‑term care facilities, and senior homes to be fully vaccinated against COVID‑19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.