General Manager (Food Services)

Compass Group Canada; New Westminster; On-site; CAD 75,000 - 90,000; Full time

Job summary

A leading foodservice company is seeking a General Manager to oversee operations in New Westminster. This role involves leading a high-performing team, ensuring exceptional customer satisfaction, and managing foodservice operations, including menu planning and compliance with health standards. Ideal candidates will have over 5 years of experience in foodservice management and possess strong leadership skills. The company supports education with a Tuition Waiver Program for employees and their families.

Benefits

Tuition Waiver Program

Qualifications

• 5+ years of foodservice or related management experience.
• Advanced Food Service Training (AFST) and Health & Safety Level 1 & 2 (or willingness to complete within 90 days).
• Proven catering and event planning experience.

Responsibilities

• Lead all aspects of foodservice operations.
• Ensure exceptional customer satisfaction.
• Oversee menu planning and merchandising.

Skills

Leadership

Financial Acumen

Customer Satisfaction

Team Development

Event Planning

Education

Post-secondary education

Tools

MS Word

MS Excel

POS systems

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video!

Job Summary

As General Manager, you’ll lead all aspects of foodservice operations, including forecasting, marketing, retail programs, and catering services. This is a hands‑on leadership role that requires flexibility to work weekdays, with occasional evenings and weekends.

What You’ll Do

• Build and maintain strongclient relationships
• Ensureexceptional customer satisfaction
• Lead and develop a high-performingteam
• Overseemenu planningandmerchandising
• Ensure compliance withquality assurance,health & safety, andenvironmental standards

What You Bring

• Post-secondary education and5+ years of foodservice or related management experience
• Advanced Food Service Training (AFST) and Health & Safety Level 1 & 2 (or willingness to complete within 90 days)
• Experience managinglabour relations
• Strong financial acumen with the ability to manageproduct and labour costs
• Provencatering and event planningexperience
• Excellentleadership, organizational, and communication skills
• Proficiency inMS Word and Excel; knowledge ofPOS systemsis an asset

Invest in Your Future

We’re proud to offer aTuition Waiver Programfor associates and their families—including spouses and dependents under 25. This benefit applies to both undergraduate and graduate programs, helping you and your loved ones grow through education.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.