General Manager - Business Dining

Aramark; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A hospitality and catering company is seeking a bilingual General Manager to oversee culinary and catering operations in Ottawa. This role requires strong leadership skills to manage a team and maintain client relationships while ensuring service excellence. The ideal candidate will have experience in banquet or catering service and a degree in Hospitality or Business Management.

Benefits

Exceptional hospitality experiences

Innovative work environment

Opportunities for growth and development

Qualifications

• Fluently bilingual in English and French at the professional level is required.
• Minimum 3-5 years’ experience in a leadership capacity.
• Experience executing upscale, high volume banquet or catering service.

Responsibilities

• Direct and lead a team in the delivery of culinary events.
• Manage client relationships and develop service improvement plans.
• Prepare business plans, budgets, and forecasts.

Skills

Leadership

Bilingual (English-French)

Financial Literacy

Interpersonal Skills

Adaptability

Education

University degree or College diploma in Hospitality or Business Management

Job description

General Manager - Business Dining

Requisition #: 613429

Location: Ottawa, ON, CA, TBD

Career Area: Professional & Management

Job Description

Aramark Canada is currently seeking an experienced bilingual (English-French) General Manager to oversee Business Dining culinary and catering operations. As General Manager, you would lead a team of 10 staff and manage a $2 million account. We are looking for a Leader who is enthusiastic about managing and developing their team to deliver world‑class services. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

Job Responsibilities

• Direct and lead a team in the delivery of culinary and a high volume of catered events


• Strong leadership to deliver quality, cost control, labour, scheduling, staffing, training, development, and mentorship


• Manage client relationships on continually assess operations, and develop plans to provide optimal service while driving employee and client satisfaction


• Prepare business plans, budgets, and forecasts, ensuring accurate and timely financial reporting


• Recommend methods, resources, and implementation to enhance culinary and catering services


• Ensures compliance with Aramark's standards of operation including safety standards and Aramark’s Business Conduct Policy


• Maintain procedures and compliance for purchasing, receiving, storage, preparation, human resources marketing and adhere to both Aramark and government record compliance


• Safe and enjoyable environment: Focus on creating a safe and enjoyable working environment for our employees


• Adaptability: Job duties may change, or new ones may be assigned without formal notice, so adaptability is key

Qualifications

• Fluently bilingual in English and French at the professional level is required


• University degree or College diploma in Hospitality, Business Management is preferred


• Successfully demonstrated minimum 3-5 years’ experience in a leadership capacity


• Experience executing upscale, high volume banquet or catering service in hotels or resorts


• Profitable management ability to manage services under contract with the client enduring profitability


• Financial literacy to analyze statements, operating reports, budget variance reports and other financial statements specific to food, labour cost and inventory control


• Must possess superior interpersonal skills to influence stakeholders at both the client and Aramark level and inspire the operations team

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world. You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is to help you reach your full potential and pursue what matters.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.