General Manager

Landmark Theatres; Pasadena; On-site; CAD 150,000 - 200,000; Full time

Job summary

A notable cinema company is seeking a Theatre General Manager to oversee theatre operations, including staff training and budgeting. The ideal candidate will have over 3 years of leadership experience, a strong background in customer service, and proven skills in financial analysis. This role is pivotal in creating a positive movie-going experience through effective guest engagement and operational excellence.

Benefits

Medical, dental, and vision insurance

401(k) retirement with company match

Paid time off

Qualifications

• 3+ years in a leadership position.
• 1+ year in customer service roles.
• Strong ability to manage staff and operations.

Responsibilities

• Manage theatre operations and staff.
• Handle financial business and budgeting.
• Maintain a clean and safe environment.
• Engage with guests for a positive experience.

Skills

Leadership experience

Customer service

Strong communication skills

Ability to motivate staff

Financial analysis

Job description

At Landmark Theatres we are Movies and more! We are focused on enhancing your escape through the diversity of our curated content: Films, Music, Sports, Gaming, Live Events, Streaming, etc. Landmark is known for historic theatres as well as those with neighborhood charm and contemporary locations with all the latest amenities. We offer all the regular movie concession fare you expect, as well as beer, wine, and other spirits at many locations. We are also focused on bringing you state-of-the art presentation and a safe environment for you to experience it.

Going out is a social, interactive experience, and each Landmark Theatre is part of your local community. We interact and engage with our guests, but most of all we, listen.

Since its founding in 1974, Landmark has grown to 30 theatres and 178 screens. Landmark is known for award-winning and historic theatres in the Los Angeles area such as Landmark Pasadena, The Nuart Theatre, and The Westwood Theatre.

Summary:

Under general supervision of the Regional Director, the Theatre General Manager will manage theatre operations including staff management, training and development, marketing and budgeting. Qualified candidates will have at least 2 years of theatre management experience including facilities management, personnel management, training and projection.

Essential Duties and Responsibilities:

• Manages day to day operations including cash management and inventory
• Manages financial business for theatre, including monitoring theatre operating budget. Responsible for theatre level cash flow and expenses
• Ensures a clean and safe environment by maintaining facility and addressing R&M issues
• Operates and maintains projection and sound equipment
• Builds a culture of success through recruiting and retaining top performers
• Prevents employee relation issues by consistently executing human resources practices; ensures guidelines and processes are adhered to
• Ensures compliance with employment law, safety regulations, and upholds all company policies and procedures
• Creates a positive movie going experience through guest engagement and interactions

Manager Qualifications:

• 3+ years’ experience in a leadership position
• 1+ year experience in customer service (e.g., retail, restaurant, hospitality, etc.)
• Guest focused
• Experiential Events and Activations Experience preferred
• Ability to inspire and motivate staff
• Strong communication skills (both oral and written)
• Committed to providing exceptional customer service
• A proven track record in management of COGS and Labor
• Competent in analyzing financial statements (P&L)
• Ability to work in a fast-paced environment
• Ability to train and performance manage staff
• Must be available during peak business hours (Nights, Weekend, and Holidays)
• Competitive salary based upon experience
• Medical, dental, and vision insurance*
• Basic Life and AD&D insurance*
• Long term disability insurance*
• 401(k) retirement with company match*
• Paid time off

This job description should not be construed to imply that these requirements are the only duties, responsibilities, and qualification for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills and perform other related work as required.