General Manager

Service Inspired Restaurants; Hamilton; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading restaurant chain in Hamilton, Ontario is seeking a General Manager for Jack Astor's. Responsibilities include managing food quality, guest experiences, and financial targets while coaching and supporting your team. A minimum of 3-5 years of restaurant management experience and strong communication skills are required. Ideal candidates will have a winning mindset and be able to create a fun, enthusiastic work environment.

Benefits

Competitive Pay

Extended Health & Dental Benefits

Career Development and Mentorship

Employee Assistance and Wellness Programs

Team Member Meal Discounts

Qualifications

• 3-5 years of restaurant management/supervisory experience required.
• Excellent English communication skills needed.
• Proficiency in using computers and software is necessary.
• Ability to manage operations with attention to detail and a fun mindset.
• Skills in sales goals management and inventory control are important.

Responsibilities

• Provide high-quality food and guest experiences.
• Coach and support team members effectively.
• Manage financials to meet or exceed goals.
• Promote Jacks’ Values and Promises.
• Ensure strong team enthusiasm and energy.

Skills

Restaurant management experience

Communication skills

Mathematical and analytical skills

Team development

Time management

Education

Smart Serve Certification

Job description

Company & Brand Overview

Our Story

At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team.

Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion.

Our Brands

Jack Astor’s Bar and GrillSCADDABUSH Italian Kitchen & BarReds Wine TavernThe Loose Moose and The Antler RoomDuke's Refresher + BarAbbey’s Bake House Muskoka

Be A Part of Our StoryYour potential is limitless and here’s our investment in you:

• Competitive Pay
• Extended Health & Dental Benefits
• Accelerated Leadership Program
• Career Development and Mentorship
• Tuition Reimbursement Program
• Employee Assistance and Wellness Programs
• Team Member Meal Discounts
• Employee Referral Bonus Program
• Dining Discounts at all Locations
• RSP Matching

Duties & Responsibilities

At Jack Astor’s it’s all about personality, yes, we’re all about a delicious menu and fantastic beverages, but more than that we own fun. Yep, our teams are more than our co-workers, they’re our Peeps. Whatever role we hold in the restaurants, we are there for each other. Jacks is about being ourselves and having fun – and when we have fun our guests have fun too. The point is if you’re friendly, fun, and maybe a little crazy then you’ll fit right in and the possibilities for your career are endless. As a General Manager for Jack Astor’s you will be responsible for the following:

• Work with our peeps to provide the highest quality standards for food, a guest experience that is outstanding, and service that is memorable.
• Coach and lead our peeps and help to ensure they receive great training and support.
• Manage the financials, and work to achieve and exceed established goals.
• Live and teach Jacks’ Values and Promises.
• Use strong time management skills and attention to detail to complete our jobs.
• Spread the enthusiasm and energy among all of our peeps!

Qualifications

• If you’ve had 3-5 years previous restaurant management/supervisory experience in a comparable restaurant environment we’re interested.
• Communication is key, so you’ll need to speak and write English well.
• Comfortable using computers and learning new software.
• Have ability to manage our restaurants with a high level of attention to detail, hospitality and fun – winning mindset and enthusiastic personality.
• You’ll be managing sales goals, inventory, cash and other stuff that requires good math and analytical skills.
• Previous experience with scheduling, labour and product cost control, inventory.
• Previous experience in developing a team.
• Smart Serve Certification.
• Knowledge of provincial employment legislation.
• Possess five values that define our people:
• Hospitality. Enhancing the dignity, comfort and well-being of Our People.
• Authenticity. Being forthright, truthful and transparent with Our People.
• Quality. Working to always improve the experience of Our People.
• Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People.
• Courage. Acting with conviction in the balanced interest of Our People.

Service Inspired Restaurants is committed to fair and equitable recruiting practices. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible work environment. If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know.

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