General Attendant

Verve Senior Living; Richmond; On-site; CAD 21,000 - 30,000; Part time

Job summary

Gilmore Gardens Retirement Residence is seeking a part-time Day Host/General Attendant/Night Attendant to support resident safety, cleanliness, and well-being. The role involves evening shifts (4pm-10pm) and requires hands-on cleaning, laundry, and urgent response to resident needs.

Under the Health and Wellness Manager, the attendant ensures infection control measures, assists with meals, and conducts wellness checks while maintaining compassionate, resident-centered service.

Qualifications

• Minimum of grade 12 education required.
• Prior experience in housekeeping/janitorial in a senior living community preferred.
• Must communicate effectively in English.
• Attention to detail essential; able to work in a fast-paced environment.
• Dependable, responsible and able to work well with others in a team and independently.
• Capable of working with disinfectants, cleaning chemicals and hazardous materials.
• Comfortable working with various technologies.
• Able to work with minimal supervision and solve problems efficiently.

Responsibilities

• Performs daily cleaning, laundry, and vacuuming of resident suites.
• Cleans all common areas per policies and schedules.
• Informs supervisor when supplies are low.
• Assists with laundry operations.
• Keeps housekeeping and laundry areas clean, safe and sanitary.
• Responds to emergencies per policies and procedures.
• Delivers items to residents and assists with room service.

Skills

Communication

Attention to detail

Time management

Problem solving

Education

Grade 12 education

Job description

Shift hours: 4pm-10pm

ACCOUNTABILITY OBJECTIVE :

Our Day Hosts, General Attendants and Night Attendants play an invaluable role in our community by

responding to emergencies throughout the residence, keeping the safety and well-being of our residents

their number one priority. In addition, our Day Hosts, General Attendants and Night Attendants play a

critical role in ensuring our infection and sanitation control measures are maintained. Without you, we

wouldn't be able to keep our residence's sparkling clean! Your passion for cleanliness and eye for detail

helps to set our residence apart. Under the direction of the Health and Wellness Manager, our Day Hosts,

Night Attendants and General Attendants are responsible for performing housekeeping or janitorial tasks

in an efficient manner, and responding to emergencies as they may arise with due consideration for the

needs and comfort of the residents.

BACKGROUND/OUALIFICATIONS :

• r Minimum of grade l2 education required.
• o Prior experience in a similar housekeeping/janitorial position within a senior living community is preferred.
• o Must be able to communicate effectively, both written and verbally, in the English language.
• r Attention to detail is essential in ensuring cleaning tasks are performed to standard.
• r Dependable, responsible and an ability to work well with others in a team environment and independently. Demonstrates a positive attitude necessary to meet the goals and standards of the residence.
• r Must be capable of working in a fast-paced environment.
• . Strong time-management skills required.
• r Must be comfortable working with disinfectant and cleaning chemicals as well as hazardous materials.
• o Comfortable working with various technologies.
• r Be able to work with minimal supervision and demonstrate a strong ability to problem solve as well as make decisions in an efficient manner.
• o A resident-oriented individual, whose visions and values align with those of the residence.

Gilmore Gardens Retirement Residence - Day Host/General Attendant/Night Attendant

KEY RESPONSIBILITIES

• Participates in and adheres to continuous quality improvement standards.
• Adheres to infection prevention control protocols to ensure resident safety and wellbeing.
• Day host perform daily and weekly cleaning, laundry, and vacuuming of resident suites as required in accordance with established procedures, schedules, and job routines.
• Cleans all common areas according to established policies, procedures, and schedules.
• informs direct supervisor when supplies of housekeeping/janitorial inventory are low.
• Performs additional cleaning and sanitizing as required, in accordance with established procedures and schedules.
• Picks up and disposes of garbage from waste containers daily.
• Assists with the operations of laundry service including washing, drying, folding, sorting and delivery, as required.
• Ensures housekeeping and laundry rooms, closets, equipment, and carls are kept in a clean, safe, and sanitary condition.
• Provides general assistance to residents, as required.
• Report any equipment or maintenance concerns within the residence to direct supervisor or designate.
• Completes Occupational Health and Safety audits, as assigned.
• Responsible for room service delivery, and other deliveries to residents, as required.
• Conducts wellness checks at specified times to ensure well-being of residents daily.
• Day Host and General Attendant follow up with residents who have not reported downstairs for mealtime to ensure well-being.
• Conducts medication reminders to residents when scheduled.
• Required to respond to emergency calls in accordance with our policies and procedures.
• During overnight shift, responsible for conducting regular rounds of the building, and safety checks.
• Following procedure in the case of an emergency.
• Performs role, utilizing positive communication u,ith residents and families.

Key Responsibilities - continued

• Maintains effective communication, both written and verbal with co-workers. Uses the appropriate lines of communication with supervisory staff.
• Performs other duties as assigned by the Health and Wellness Manager or designate.
• Complies with all corporate policies and procedures.
• Completes all required mandatory training/education.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.

Gilmore Gardens Retirement Residence - Dai Host/General Attendant/Night Attendant 3