Gegguna’s House Shelter Manager

Native Council of Prince Edward Island; Charlottetown; On-site; CAD 50,000 - 70,000; Full time

Job summary

A community support organization is seeking a Shelter Manager in Charlottetown to ensure the safety and well-being of residents. This role involves leading the shelter team, connecting residents with necessary support, and overseeing daily operations. Ideal candidates will have leadership experience in a shelter or related field, strong communication skills, and an understanding of the Indigenous community. Flexible shifts required.

Qualifications

• Proven leadership experience in a shelter setting or related field.
• Experience working with individuals with a history of substance abuse.
• Excellent communication and judgement skills.

Responsibilities

• Ensure safety of residents and staff throughout shift.
• Connect residents to cultural, addiction and mental health supports.
• Oversee the scheduling of staff.

Skills

Leadership experience in a shelter setting

Understanding of the Indigenous community

Communication skills

Judgement skills

Ability to work flexible shifts

Education

Applied Suicide Intervention Skills (ASIST) certification

Naloxone training

First Aid and CPR certifications

3-5 years of direct service experience

Job description

Overview

Job Posting – Shelter Manager

As per section 16(1) of the Canadian Human Rights Act: Preference will be given to persons of Indigenous ancestry.

Job Details

Job Title: Shelter Manager

Position Type: Full Time

Location: Charlottetown area

Travel Required: Frequently

HR Contact: [e-mail]

Phone: [phone]

Date Posted: October 24, 2025

Website: http://ncpei.com/employment/

Start Date: Anticipated start date in November.

Applications Accepted By:

FAX OR EMAIL: RESUME AND COVER LETTER

Fax Number: 902-368-7464

Email: [e-mail]

Responsibilities

• Ensure safety of residents and staff throughout shift.
• Connect residents to cultural, addiction and mental health supports.
• Monitor and maintain high standards of physical safety in the shelter unit as evidenced by weekly inspection reports, accident reports, investigation reports, and compliance with all safety regulations.
• Ensure completion/submission of all required reports as scheduled.
• Routinely review all required reports, logs, mails, maintaining an organized filing system.
• Order supplies and materials as needed.
• Provide direct and indirect supervision to the shelter team.
• Oversee the scheduling of staff.
• Responsible for the day-to-day operations to include the intake and referral programs, managing the operations budget, managing the resource planning and ensure all health safety requirements are effectively maintained.
• Oversee client intakes, safety checks, and storage of resident’s belongings.

Qualifications and Education Requirements

• Proven leadership experience in a shelter setting or related field.
• Experience working with individuals with a history of substance abuse, mental health struggles, and domestic violence.
• Knowledge and understanding of the Indigenous community or willingness to learn.
• 3-5 years direct service experience in an emergency shelter or in homeless services.
• The ability to demonstrate deep respect not only for clients but for the teams they support, as well as peers and community partners.
• Applied Suicide Intervention Skills (ASIST) certification, Naloxone training, First Aid and CPR certifications would be considered assets.
• Excellent communication and judgement skills.
• Capable of sustained physical activity.
• The ability to work flexible shifts.
• Completion of a Vulnerable Sector