Garment Quality Assurance Associate – QC & Factory Improvement

Style Nine To Five; Toronto; On-site; CAD 52,000 - 76,000; Full time

Job summary

Kotn is seeking a Quality Assurance Associate to uphold Kotn's standards from cut to pack across our vendor network in Toronto and beyond. The role focuses on in-line QC, testing compliance, product safety, and ensuring only compliant products are shipped.

Responsibilities include monitoring daily quality records, leading line walks with production and QA teams, driving root-cause analysis, corrective actions, and continuous improvement to raise Right First Time rates across multi-factory

Qualifications

• Fresh Graduate.
• Technical expertise in woven and knit garments preferred.
• Experience implementing and improving QA/QC systems across multi-factory environments.
• Strong knowledge of product safety testing, compliance, factory audits, and GMP standards.
• Ability to analyze root causes, implement corrective action, and sustainably reduce rework.
• Demonstrated success in improving Right First Time rates
• Excellent communication skills and ability to partner cross-functionally with production, technical design, and vendor teams.
• Ability to travel to production sites and support multiple vendor locations.

Responsibilities

• Quality Oversight – ensure only products meeting Kotn standards are approved for shipment.
• Review daily quality records and elevate critical issues with relevant teams.
• Oversee in-line QC and ensure adherence to Kotn workmanship standards.
• Conduct line walks and collaborate with production & QA teams to resolve issues.
• Maintain availability of signed-off standards, technical references and mock-ups.
• Factory Performance & Compliance – monitor factory QC processes and ensure alignment with Kotn requirements.
• Lead safety risk analysis and communicate tolerance variances to TD team; ensure audits are conducted.
• Support factories through root-cause analysis & corrective actions.
• Continuous Improvement & Reporting – improve RFT rate and reduce rejection rates.
• Set QC targets and track results daily with factory teams.
• Provide feedback on quality performance and improvement areas.
• Drive corrective action plans and ensure sustainable closure.
• Maintain timely & accurate reporting.
• Identify risks, product changes & conditions that impact capability.

Skills

QA/QC systems

Root cause analysis

Cross-functional collaboration

Product safety testing

GMP standards

Multi-factory environments

Travel willingness

Education

Fresh Graduate

Job description

Kotn is seeking a Quality Assurance Associate to uphold Kotn's standards from cut to pack across our vendor network in Toronto and beyond. The role focuses on in-line QC, testing compliance, product safety, and ensuring only compliant products are shipped.

Responsibilities include monitoring daily quality records, leading line walks with production and QA teams, driving root-cause analysis, corrective actions, and continuous improvement to raise Right First Time rates across multi-factory