Role: We have an immediate opening for an Service/Install Garage Door Helper located in the Winnipeg branch. Reporting to the Field Operations Manager, the Helper will work as part of a two-person crew, this position will assist in the service and/or installation of residential or commercial doors while learning on the job from the Garage Door Technician. This role is a permanent, full time position with opportunities for advancement.
Responsibilities
- Participating in installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
- D&A Testing for site access or post incident
- Championing safety standards with a strong safety mindset
- Working with hand tools, electric tools, lifts, and ladders
- Maintain a professional manner during regular interaction with warehouse staff, construction Project Managers, customers, other trades, and safety personnel
- Taking direction from the Lead Technician and providing support
- Out of town travel for installation and service work, not limited to weekdays- without notice
- Focus on quality workmanship
- Actively participating in learning the skill with intention to progress to a Lead Technician
- Participate in training and execution of welding for installation or repairs if required
- Regularly communicate and coordinate with the scheduler on problem solving, provide solutions and required parts if needed.
- Effectively assess job scope with a Lead Technician and note any discrepancies to your scheduler immediately- ie: product warranty, site conditions, and safety
- Complete all required paperwork daily and submitted on time at the end of each work day- ie: timesheets, FHLA’s, job workorder with clear notes and part #’s
- Providing Service, and diagnose problems, provide solutions, and carry out required work on overhead doors
- If needed, on the on-call rotation for Service
- The ability to transport product on trailers and manlifts (on trailers) to and from sites safely.
- Accountable to making sure safety training and tickets are up to date and valid- clearly communicate to scheduler on required renewals- such as Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, etc)
- Wearing a hard hat and other PPE as required is mandatory for this safety sensitive role.
- General warehouse duties
- Daily attendance and punctuality
- Other duties, as assigned