Overview
Role: We have an immediate opening for a Garage Door Helper Technician in our Regina branch. Reporting to the Field Operations Manager, the helper will work as part of a two-person crew, assist in the service and/or installation of residential or commercial doors, and learn on the job from the Lead Garage Door Technician. This is a permanent, full-time position with opportunities for advancement. There is a possibility of on-call and overtime.
Responsibilities
- Participate in installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
- D&A Testing for site access or post incident
- Champion safety standards with a strong safety mindset
- Work with hand tools, electric tools, lifts, and ladders
- Maintain a professional manner during regular interaction with warehouse staff, construction Project Managers, customers, other trades, and safety personnel
- Take direction from the Lead Technician and provide support
- Out of town travel for installation and service work, not limited to weekdays - without notice
- Focus on quality workmanship
- Actively participate in learning the skill with the intention to progress to a Lead Technician
- Participate in training and execution of welding for installation or repairs if required
- Regularly communicate and coordinate with the scheduler on problem solving, provide solutions, and required parts if needed
- Effectively assess job scope with a Lead Technician and note any discrepancies to your scheduler immediately (e.g., product warranty, site conditions, and safety)
- Complete all required paperwork daily and submit on time at the end of each work day (e.g., timesheets, FHLA’s, job work orders with clear notes and part numbers)
- Provide service, diagnose problems, offer solutions, and carry out required work on overhead doors
- If needed, participate in the on-call rotation for service
- Ability to transport product on trailers and manlifts to and from sites safely
- Ensure safety training and tickets are up to date and valid; clearly communicate required renewals to the scheduler (e.g., Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS)
- Wearing a hard hat and other PPE as required is mandatory for this safety-sensitive role
- General warehouse duties
- Daily attendance and punctuality
- Other duties, as assigned
Qualifications
- Experience in a service/installation industry; previous experience with door automation is considered an asset
- Minimum 3–6 months’ experience in a relevant trade (e.g., construction, welding, millwright)
- Resourcefulness, integrity, strong work ethic, and ability to work in a team environment
- Any relevant safety training and tickets is an asset (WHMIS, Fall Protection, First Aid)
- Must be able to lift up to 75 pounds
- Must be able to work outside in all weather conditions, including cold and extreme heat; lifting, pulling, climbing, standing, sitting, lying down, squatting, kneeling, and managing equipment and tools required
- Must be able to successfully pass pre-employment screening requirements including background check, drug, alcohol, and health assessment
- Possess a valid driver’s license and a clean driver’s abstract
- New hire candidates will be required to provide a current Driver’s Abstract from the province where the position is located, at their own cost
- Possessing resourcefulness, integrity, strong work ethic, and ability to work in a team environment
- Above-average mechanical aptitude
We offer
- A positive work environment with competitive pay and an excellent benefit plan
- Encouragement and support for our Technicians and Installers in obtaining CDI Certification
- Comprehensive technical, safety and product training provided
- Opportunity to build a long-term career with upward mobility
- Excellent Health and Dental benefits offered for full-time employees
- COR Certified workplace
- Equal opportunity employer