Gaming Worker - Seasonal, Part-Time

Coulson Ice Blast; Port Alberni; On-site; CAD 30,000 - 60,000; Part time

Job summary

A summer season position at a leading entertainment venue in Port Alberni is open for a Gaming Worker. Responsibilities include ensuring customer satisfaction, monitoring casino activities, and maintaining a welcoming environment. Candidates should have good judgment, customer service experience, and be physically able to handle the demands of the job.

Qualifications

• Must be 19+ years of age.
• 1 year of Customer Service Experience (preferred).

Responsibilities

• Monitoring the full casino floor activities.
• Creating an enjoyable experience and environment for customers.
• Handling and resolving problems as they occur.

Skills

Good judgment

Customer Service Experience

Ability to lift 30 lbs

Ability to stand and walk for long periods

Job description

The Gaming Worker's primary function is to be a frontline customer service representative of the casino. They ensure that the customer’s visit is an enjoyable experience. The Gaming Worker will display a high level of professionalism in appearance and conduct while maintaining tolerance and stability when under pressure or opposition. Leading by example and making a good impression on others.

We are currently seeking a summer season, part-time employee.

Responsibilities

• Demonstrate an ongoing ability to work by the gaming worker standards, covering Skill Requirements, Professionalism, Guest Services, Policies and Procedures, and Operating Procedures
• Monitoring the full casino floor activities
• Maintaining a clean, tidy, and pleasant environment for the customers to enjoy.
• Creating an enjoyable experience and environment for customers, through courteous, friendly and prompt servicing of customer needs.
• Reporting any unusual situations or activities to the Supervisor
• Following safe work procedures and report any health and safety hazards to a supervisor or a Health and Safety Representative
• Handling and resolving problems as they occur with either customer complaints, or equipment problems.

Requirements

• Must be able to lift minimum of 30 lbs.
• Good judgment
• Ability to stand and walk for long periods
• 1 year of Customer Service Experience (Preferred)
• Must be 19+ years of age

The Gaming Worker position pays $16.75/ hour plus gratuities

A Background check is a BCLC mandatory requirement

About the company

Family owned and operated, The Coulson Group of companies began in 1960 with forestry, expanded into aviation in 1985, then lumber manufacturing in 1989. The Coulson Group of Companies was chosen as Ernst & Young Entrepreneur of the Year in 2004.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.