Game Host / Croupier

Bedard Resources; Quebec; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading entertainment company is seeking a game host to engage audiences in blackjack and roulette games. You’ll create an electrifying atmosphere and provide impeccable customer service. Ideal candidates are dynamic, expressive, and have a love for entertaining. The role requires availability on Friday and Saturday nights for part-time positions, or more flexible hours for full-time. Join our team for a unique adventure filled with memorable encounters.

Benefits

Training opportunities

Uniform included

Competitive salary

Qualifications

• Excellent communication skills in French; knowledge of English is an asset.
• Customer service experience in events is preferred.
• Knowledge of casino games is a plus; training will be provided.

Responsibilities

• Host blackjack and roulette games, ensuring an engaging atmosphere.
• Manage gaming tables while interacting with players.
• Create memorable experiences using charisma and entertainment skills.

Skills

Expressive communication

Interpersonal skills

Customer service

Autonomy

Stress management

Education

High school diploma (SSD)

Job description

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#ExperienceCreator. As a game host, you will be the star of the evening, hosting blackjack and roulette games on stage in front of a captivated audience. You will act as both a dealer and a host: you will play the game with a camera pointed at your table so that everyone in the room can follow the game on a screen and participate. We are looking for expressive individuals with exceptional interpersonal skills. Your mission? To create an electrifying atmosphere, entertain the guests, and turn every evening into an unforgettable event!

Tasks

• Host the games: Actively interact with players and the audience, explaining the rules of the game and maintaining an exciting and engaging atmosphere.
• Manage the gaming tables: Play blackjack or roulette while entertaining and engaging the audience.
• Create a memorable and entertaining experience: Use your charisma and passion for entertainment to provide an unforgettable gaming experience for our clients.
• Work on stage: Be comfortable performing on stage in front of about twenty people, maintaining a positive and energetic presence.
• Promote gaming ethics: Tactfully intervene with clients who deviate from the rules and ethics of the game, emphasizing the importance of responsible gaming.
• Guide new clients: Offer personalized support and expert advice to maximize their enjoyment and chances of winning as they explore electronic slot machines.
• Perform other related tasks: Assist clients with various requests and support colleagues to ensure an exceptional customer experience.

Advantages

• A job like no other: forget the boring routine! Here, every day is an adventure filled with laughter and memorable encounters.
• Training opportunities: access training sessions and workshops to enrich your skills and knowledge, allowing you to advance in your career.
• Uniform included: in addition to working in a festive atmosphere, you will receive a competitive salary and a uniform to shine brightly.

Job requirements

• High school diploma (SSD) completed.
• Demonstrated customer service experience, preferably in a dynamic and interactive environment like events.
• Excellent communication skills in French. Knowledge of English is an asset.
• Staying informed about cultural and sporting developments in the region.
• Knowledge of casino games would be an asset, but don't worry, you will receive full training.
• Must be available on Friday and Saturday nights from 7 PM to 3 AM for part-time positions.
• Must be available from Tuesday to Saturday or Sunday to Thursday, 7 PM to 3 AM, for full-time positions.

Desired profile

• Autonomy and dynamism are your key words; you embrace each challenge with passion and energy.
• Endowed with natural and expressive communication, you radiate warmth, friendliness and respect towards customers.
• You manage stress brilliantly and adapt easily to changes, ensuring a smooth and pleasant experience for customers.
• Rigour, organization, and the ability to prioritize are skills that you master, allowing you to skillfully juggle multiple requests.
• You have keen analytical skills and are able to provide creative solutions to problems that may arise, ensuring an impeccable gaming experience for customers.

Imagine yourself strolling among the rows of slot machines, where each customer is a new face to greet with a smile. A novice player approaches, hesitating in front of a machine. With kindness and expertise, you explain the rules of the game, show them how to reserve a machine, and ensure they feel comfortable and confident. You answer their questions patiently, turning their apprehension into enthusiasm. As an ambassador of entertainment and customer service, you are more than a guide – you are a creator of magic. Your mission is to make every interaction a unique moment, every question an opportunity to showcase your kindness, and every visit an experience that makes customers want to come back. If you have a sense of service, a love for people, and a desire to make a difference, join our team and experience the excitement and satisfaction of making customers happy every day.

What stands out the most for you during your travels are the stories told by all travellers you meet in transport and waiting areas of cities around the world. Everyone has a unique story to share. Good news! You don’t have to fly to experience all these great things! You just have to become an ambassador for customer service at our big airport. You will ensure the excellence of their short or long stay with us.With approximately 20.3 million passengers in 2019, the Montreal Airport is a real hub for our province. If you care about the satisfaction of thousands of travelers and the influence of our hospitable province, we have a team of enthusiasts waiting to meet you! #YUL