Funeral Director

Arbor Memorial; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading provider of funeral services in Ontario seeks a compassionate Funeral Director to manage all aspects of funeral ceremonies. You will support families during their end-of-life journey while demonstrating commitment to community involvement and exceptional customer care. Applicants must possess a Funeral Director's license and demonstrate strong organizational and communication skills. Join us at Arbor Memorial to make a meaningful impact in the lives of families.

Benefits

Competitive compensation package

Health and wellness resources

Robust pension plan

Qualifications

• Possesses a Funeral Directors license.
• Displays proven, superior arrangement, directing, and embalming skills.
• Self-motivated with the ability to work independently or as part of a team.
• Exceptional interpersonal and communication skills.
• Demonstrated strong customer service skills.

Responsibilities

• Arranges, coordinates and directs funeral ceremonies.
• Meets and surpasses the needs of the families we serve.
• Maintains active involvement within the community.
• Supports the Funeral Service Department’s vision of technology integration.

Skills

Funeral Directors license

Arranging and directing skills

Customer care

Attention to detail

Interpersonal skills

Communication skills

Organizational skills

Valid driver’s license

Job description

Funeral Director

How many careers value compassion the same way they do knowledge and expertise? We do things differently at Arbor Memorial. Here, we focus on caring for others, on empathy, and on celebrating people in personalized ways. You’ll have our support as you serve families based on what matters most, every single day. You’ll gain valuable experience to advance in a worthwhile and rewarding career path, surrounded by kind colleagues and accessible leaders.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long‑term financial planning and stability.

About this role

As a Funeral Director at Highland Funeral Home – Markham Chapel, located in Markham, Ontario you will have the opportunity to provide meaningful support to families on their end‑life journey by overseeing and directing all aspects of funeral services, including: filing death certificates, maintaining online obituary listings, performing decedent embalming and providing assistance during the execution of funeral services.

Your opportunity for personal growth as a Funeral Director and as a leader in the funeral profession awaits you here at Arbor Memorial and Highland Funeral Home – Markham Chapel.

Job Type: Full Time, Permanent

Key Qualifications and Demonstrated Abilities

• Possesses a Funeral Directors license.
• Displays proven, superior arrangement, directing and embalming skills.
• Passion for customer care demonstrated in previous professional experiences.
• Self‑motivated with the ability to work effectively independently or as part of a team.
• Excellent attention to detail and consistently high level of accuracy.
• Exceptional interpersonal and communication skills.
• Demonstrated strong customer service skills with the ability to partner will all levels of the organization.
• Exemplifies Arbor’s values of compassion, integrity, trust, teamwork, belonging and excellence.
• Excellent knowledge of Funeral Home procedures and business practices including Funeral Home Procedures Manuals.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Valid driver’s license.

Responsibilities

• Arranges, coordinates and directs funeral ceremonies.
• Meets and surpasses the needs and expectations of the families we serve.
• Maintains active involvement within the community and is committed to building and establishing effective relationships and rapport.
• Supports the Funeral Service Department’s vision of technology integration by understanding the role technology plays in the funeral home’s success.

About Us

At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.

To learn more about our benefits, please visit

Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier‑free employment practices and encourage all qualified candidates to apply.

If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Any information received relating to accommodation will be addressed confidentially.