Functional Analyst – Enrolment Services (Bargaining Unit 179)

Saint Mary’s University; Halifax; On-site; CAD 58,000 - 71,000; Full time

Job summary

A Canadian university in Halifax is seeking a Functional Analyst to join their Enrolment Services team. The ideal candidate will manage software projects, develop testing plans, and deliver training. They require a degree in Commerce or a related field along with 2+ years of experience. This role offers competitive compensation and a comprehensive benefits package.

Benefits

Competitive compensation

Comprehensive benefits package

Vacation pay

Flexible Workplace

Holiday closure

Summer hour schedule

Employee Transit EPass through Halifax Transit

Qualifications

• Minimum of 2 years of directly related experience.

Responsibilities

• Review user documentation to assess the impact of new functionalities.
• Manage software projects and process re-engineering.
• Develop and document testing plans for system enhancements.
• Identify needs and design processes for efficiency improvements.
• Deliver training sessions and maintain procedure manuals.

Skills

Excellent written and oral communication skills

Excellent interpersonal skills

Ability to work independently

Experience with Banner CRM

Experience with Microsoft Dynamics 365

Education

Undergraduate Degree in Commerce or related field

Job description

Overview

Date Posted: October 15 2025
Posting Deadline: October 29 2025
Department: Enrolment Services
Type of Employment: Permanent Full-Time
Group Affiliation: Bargaining Unit 179 Group 9 ($58083- $70995 annually)

At Saint Marys University you will be surrounded by a talented and dedicated team of professionals committed to accessibility, diversity, and the provision of a positive and supportive learning environment. We recognize the importance of the contribution and growth of each individual in the University’s success. We are currently looking to fill the position of Functional Analyst to join our Enrolment Services team.

What we offer

• Competitive compensation
• Comprehensive benefits package
• Vacation pay
• Flexible Workplace
• Holiday closure
• Summer hour schedule
• Employee Transit EPass through Halifax Transit

Job Information and Responsibilities

Under the direction of the Deputy Registrar the Functional Analyst will:

• Review and understand user documentation or release notes to analyse the impact of new functionality or enhancements in the university integrated student information system.
• Manage software projects – documentation planning and process re-engineering.
• Develop, execute, and document testing plans and procedures to accommodate new functionality or enhancements, and authorize the promotion of new functionality to the production environment.
• Develop new processes in conjunction with end users. Identify needs and design processes within integrated student information systems to improve efficiency.
• Develop and maintain training materials such as PowerPoint presentations, end‑user documentation (procedure manuals), and quick reference guides.
• Deliver training and follow‑up sessions to the end users in groups or individually.
• Maintain procedure manuals and checklists specific to Saint Marys University. These materials document operational requirements; daily, weekly, monthly or annually within the integrated student information systems.
• Communicate and train end users regarding new functionality and features included in upgrades or releases; including new reports and procedures created internally.
• Develop solutions to both ad hoc and re‑occurring reporting requirements.
• Analyze complex requests for ad hoc reports and determine the best approach for providing the data / reports.
• Determine security profiles of Banner Student systems in order to provide the necessary level of access while ensuring appropriate confidentiality.
• Authorise the granting of access to create the security profiles.

Experience and Education Requirements

To be the successful Functional Analyst you will have:

• Undergraduate Degree in Commerce or related field.
• Minimum of 2 years of directly related experience.
• Excellent written and oral communication skills.
• Excellent interpersonal skills; ability to work independently as well as in a team setting.
• Experience with Banner CRM and Microsoft Dynamics 365 is considered an asset.

Application Details

Apply for this opportunity online using our online application system through Career Beacon. Click on Apply Now and complete all required information fields. Qualified candidates should submit the following with their application:

• Resume
• Cover Letter
• Three Professional References

Late applications may not receive consideration. We appreciate all applications and note that only candidates selected for an interview will be contacted. No telephone calls please.

EEO Statement

At Saint Marys University equity and diversity are integral to excellence and enrich our community. As an institution committed to fostering an environment of inclusion and respect we encourage all qualified candidates to apply; however preference will be given to applicants who self‑identify as Black / African Nova Scotians Indigenous peoples racialized persons / visible minorities persons with disabilities and women. If you require accommodations during the recruitment process please contact Talent Acquisition at emailprotected.