Functional Analyst, Application Piloting

Desjardins Group; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services organization in Montreal is seeking a functional analyst to develop and manage complex business solutions within the Business Banking Operations Department. The ideal candidate will have a Bachelor's degree in IT, a minimum of four years of experience, and proficiency in SAP BusinessObjects, SQL, and relational databases. Excellent knowledge of French is required. This role offers a competitive salary, flexible vacation, and a robust pension plan.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of four years of relevant experience.
• Proven experience in IT operational support and incident management.
• Experience in projects related to business intelligence.

Responsibilities

• Design robust and scalable solutions for reports and data warehouses.
• Collaborate on functional developments while adhering to standards.
• Proactively manage incidents and analyze root causes.

Skills

Hands-on experience in business intelligence and analytics

Proficiency in SQL and relational databases

Experience in banking industry

Knowledge of French

Knowledge of automation, CI/CD or DevOps

Education

Bachelor's degree in IT or related field

Tools

SAP BusinessObjects

SQL Server

Oracle

Control-M

Splunk

Dynatrace

Job description

As a functional analyst, application piloting within the Business Banking Operations Department, you actively develop moderately to highly complex business solutions. You respond to upgrade and patch requests related to critical data to support IT operations. You carry out analyses and actively develop and upgrade software products that are part of business solutions. You work in a continuous (24/7) production environment where reliability, quick turnaround and technical rigour are key.More specifically, you will be required to:

• Help design robust and scalable solutions for reports and data warehouses using SAP BusinessObjects, Denodo and DataStage platforms.
• Collaborate on short‑term functional developments (30 days or less), while complying with architecture, security and performance standards.
• Promote and oversee best practices for analysis and documentation within the team.
• Proactively manage incidents and anomalies in banking environments, including analyzing root causes and making lasting recommendations.
• Work closely with custody, monitoring and architecture teams to ensure the stability and resilience of data environments.
• Participate in technical reviews of deliverables, help make continuous improvements to processes and optimize data flows.
• Support the team’s skills development by helping to train and mentor junior team members.
• Work in a structured environment with critical deliverables and availability constraints.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in IT or in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Hands‑on experience in projects related to business intelligence and analytics
• Experience in the banking industry
• Proven experience in IT operational support, major incident management and rapid development
• Knowledge of French is required
• Proficiency in the following tools: SAP BusinessObjects (WebI, Designer, Designer, complex universes)
• Proficiency in SQL and relational databases (Oracle, SQL Server)
• Knowledge of automation, CI/CD or DevOps
• Knowledge of monitoring and orchestration tools (Control‑M, Splunk, Dynatrace)

Action oriented, Business insight, Collaborates, Complexity, Customer Focus, Innovation

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Information technology (FG)