Fully Remote - Customer Service Advocate

srecruiting; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading recruiting firm is seeking a fully remote Customer Service Advocate. This role offers the flexibility to work from anywhere, providing excellent work-life balance and a supportive team culture. Responsibilities include working with clients, scheduling appointments, and presenting products virtually. Ideal candidates will possess strong communication and problem-solving skills. This position is perfect for motivated individuals eager to help families while pursuing rapid career growth.

Benefits

100% Virtual work

Flexible schedule

Career growth opportunities

Positive team culture

Qualifications

• Excellent communication skills, including active listening and problem-solving.
• Ability to learn, adapt, and adjust on the go.
• Works well with others and individually.

Responsibilities

• Calling and receiving calls from clients to ensure customer satisfaction.
• Scheduling appointments with clients who request our benefits.
• Advising and presenting products virtually.
• Completing applications.
• Management training and development.
• Attending ongoing training sessions.

Skills

Excellent communication skills

Active listening

Problem-solving

Ability to learn and adapt

Teamwork

Strong work ethic

Job description

Fully Remote - Customer Service Advocate

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.