Fully Remote - Customer Service Advocate

srecruiting; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading staffing agency is looking for a Fully Remote Customer Service Advocate to join their energetic team. You will be responsible for supporting clients through calls and appointments, providing product information, and completing applications. The role emphasizes the importance of communication skills and the ability to adapt in a dynamic environment. Enjoy a flexible work schedule and a supportive company culture while actively contributing to the mission of helping families and working individuals.

Benefits

100% Virtual Work

Flexible schedule

Rapid career growth opportunities

Positive team culture

Qualifications

• Experience in customer service is preferred but not required.
• Strong communication and problem-solving skills.
• Ability to learn and adapt quickly.

Responsibilities

• Calling and receiving calls from clients to ensure customer satisfaction.
• Scheduling appointments for clients.
• Advising and explaining products virtually.
• Completing client applications.
• Participating in ongoing training sessions.

Skills

Excellent communication skills

Active listening

Problem-solving

Adaptability

Teamwork

Strong work ethic

Job description

Fully Remote - Customer Service Advocate

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.