Fullscript: Senior Product Designer (Clinical Education Platform)

Mosaec; Canada; On-site; CAD 115,000 - 145,000; Full time

Benefits offered by this job

Generous PTO

RRSP/401k match

Flexible benefits package

Training budget and learning programs

Discount on Fullscript catalog

Job summary

Fullscript is seeking a Senior Product Designer for the Fullscript Academy to shape clinical education. You will craft experiences that reduce complexity, ensure credibility, and support learning in a professional healthcare context.

You will lead end-to-end design from discovery to handoff, collaborate with clinicians and engineers, and translate user insights into actionable design directions that drive long-term behavior change across multiple surfaces.

Qualifications

• Strong product design craft across UX research, UX design, and visual design.
• Experience designing digital products end to end, from discovery to handoff.
• Experience working closely with engineering teams and delivering production-ready designs.
• Experience designing for learning, behavior change, or knowledge retention outcomes.
• Experience working across connected surfaces or product ecosystems.

Responsibilities

• Support seamless provider journeys across onboarding, content discovery, and course enrollment.
• Design experiences that help providers understand and retain clinical knowledge and stay motivated.
• Create connective tissue between Academy and Fullscript product ecosystem for consistent experiences.
• Lead nimble UX research and testing to validate ideas and refine solutions in a fast-moving environment.
• Translate insights and strategy into clear design direction for engineering and content teams.
• Collaborate with engineering to deliver high-quality, documented designs and adapt to constraints.
• Shape new educational formats with clinicians and content leaders to reduce complexity while preserving clinical nuance.
• Contribute to scalable patterns that maintain clarity and credibility across Academy.

Skills

Product design craft

End-to-end product design

Cross-functional collaboration

UX research & testing

Learning-focused design

Job description

Headquarters: Toronto, ON / Austin, TX / Canada Remote / USA Remote

About Fullscript

We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.

This is your invitation.

Bring your ideas, your grit, and your care for people.

Join us and shape the future of care.

Fullscript Academy is an education platform designed to support healthcare providers in delivering effective whole person care through evidence-based ingredient education and advanced diagnostic training. We deliver education through a variety of formats, including courses, webinars, articles, clinical guides, and in-app resources to support real-time clinical decision-making.

The Role

We’re looking for a Senior Product Designer to shape the future of clinical education on Fullscript Academy. You are a strong product designer first and foremost, with deep experience in user experience design and a sharp eye for creating beautiful, intuitive interfaces that reduce complexity. You design with a high standard of craft, creating experiences that feel credible, modern, and appropriate for a clinical, professional audience.

You have experience designing products that support learning, not just usage. You understand how to design for comprehension, retention, motivation, and long-term behavior change, and you know the difference between helping a user complete a task and helping them truly understand something.

What You’ll Do:

• Support seamless provider journeys across onboarding, content discovery, and course enrollment.
• Design experiences that help providers understand and retain clinical knowledge, stay motivated over time, and apply learning with confidence.
• Go beyond a single surface by creating the connective tissue between Academy and the broader Fullscript product ecosystem, ensuring context carries across experiences and learning naturally transitions into action.
• Lead nimble, iterative UX research and testing to validate ideas, experiment with interaction patterns and information architecture, and refine solutions in a fast-moving environment.
• Translate user insights, behavioral data, and product strategy into clear, thoughtful design direction.
• Partner closely with Engineering to deliver high-quality, well-documented designs, adapt to technical constraints, and collaboratively refine scope and solutions.
• Collaborate with clinicians and content leaders to shape new educational formats, deeply understand learning objectives, and design experiences that reduce complexity while preserving clinical nuance.
• Contribute to scalable patterns that maintain clarity, credibility, and consistency across Academy.

What You Bring:

• Strong product design craft across user experience research, user experience design, and visual design.
• Experience designing digital products end to end, from discovery and concept development through stakeholder alignment, prototyping, and developer handoff.
• Experience working closely with engineering teams, adapting to technical constraints, refining scope collaboratively, and delivering clear, production-ready design files.
• Experience designing for learning, behavior change, or knowledge retention outcomes.
• Experience working across connected surfaces or product ecosystems.

Bonus if you have experience with:

• Professional EdTech platforms
• Digital onboarding or academy-style products
• Financial education or financial literacy tools
• Knowledge or learning-enhancement platforms (e.g., AI note-taking tools)
• Healthcare experience is a plus, but not required.

What we can offer you:

• Generous PTO and competitive pay
• Fullscript’s RRSP/401k match program for financial health
• Flexible benefits package and workplace wellness program
• Training budget and company-wide learning initiatives
• Discount on Fullscript catalog of products

Compensation range

The salary range for this role is between $115,000 and $145,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.

Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.

Why Fullscript

Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.

Learn More

www.fullscript.com

@fullscriptHQ on instagram

Let’s make healthcare whole

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [emailprotected]

All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.

We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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