Full Time - Southgate Mall Security Guard (Nights)

Paladin Security; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security firm is looking for dedicated individuals in Edmonton to provide exceptional customer service and manage security patrols. Responsibilities include investigating alarms, de-escalating crises, and writing detailed reports. A High School Diploma and a Class 5 Advanced license are required. This full-time position includes weekends and offers benefits such as medical and dental insurance.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Security license is preferred.
• Security experience is preferred.
• Class 5 Advanced or higher license is required.

Responsibilities

• Provide exceptional customer service and assistance.
• Conduct proactive patrols to ensure safety.
• Attend and investigate security alarms and emergencies.

Skills

Excellent communication skills

Customer service skills

Strong observational skills

Education

High School Diploma/GED

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun. If you think you have what it takes to join our team, we want to meet you!

Job Skills / Responsibilities

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support and liaise with emergency personnel, including police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquiries

Job Requirements

• Security license is preferred
• Security experience is preferred
• Class 5 Advanced or higher license is required (Class 7 not accepted)

Excellent communication skills, both written and verbal

Excellent customer service skills

Strong observational skills

Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision

Ability to walk 18/20km and stairs

Education Requirements

High School Diploma/GED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance

This job reports to the Client Service Manager

This is a Full-Time position 3rd Shift, Weekends.

Number of Openings for this position: 1