Full Time Security Supervisor - Westmount Mall

Paladin Security Group Ltd; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security service provider in London, Ontario, is seeking a Security Supervisor. The role involves ensuring safety, providing patrols, and managing incidents with excellent customer service. Candidates must possess a valid Ontario Security Licence and First Aid certification. Join our diverse team and enjoy training opportunities and competitive benefits.

Benefits

Daily pay available

Free uniforms

Security license reimbursement

Paid vacation & sick days

Qualifications

• Must have a valid Ontario Security Licence.
• Standard First Aid and CPR Level C required.
• Ability to communicate effectively in writing and verbally.

Responsibilities

• Provide proactive and reactive security patrols.
• Write reports and respond to incidents.
• Monitor CCTV system and enforce mall rules.

Skills

Excellent customer service skills

Effective communication

Attention to detail

Ability to manage high stress

Physical fitness

Education

Valid Ontario Security Licence

Standard First Aid, CPR Level C

Certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Security Supervisor

Site: Westmount Mall

Site Address: 785 Wonderland Road South, London, Ontario N6K 1M6

Status: Full Time

Hours: Monday-Friday, 9:00AM-5:00PM

Pay Rate: $22.25/hour

Posting Date: November 7, 2025

Internal Closing Date: November 14, 2025

External Closing Date: November 22, 2025

Job Description

Working on assigned shifts, you will work full time shifts providing proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner. You should display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.

Job Duties

• Responsible for ensuring the safety and protection of property, persons and information
• Tasked with patrolling property on foot
• Effective communication
• Monitor CCTV system
• Respond to calls for service in a timely and urgent manner (may be required to run)
• Attention to detail
• Report writing, deploying and collecting equipment such as Radio's and Keys
• Manage high stress and complex decision making
• Knowledge and enforcement of Trespass to Property Act (TPA)
• Enforce mall Code of Conduct in compliance with TPA

Prerequisites

• Valid Ontario Security Licence
• Standard First Aid, CPR Level C
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Authorized to legally work in Canada

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package
• Work today, get paid today – daily pay available
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

Certification Requirements (All)

• Standard First Aid, CPR Level C
• Valid Ontario Security License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance