Full Time Security Supervisor - Westmount Mall

Paladin Security; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A national security company in London, Ontario is looking for a Security Supervisor. The role involves conducting security patrols, responding to incidents, and ensuring safety at assigned sites. Candidates should have a valid Ontario Security Licence and experience in customer service. The position offers a competitive salary, professional development opportunities, and benefits, including medical and dental insurance.

Benefits

Competitive salary and benefits

Daily pay options

Free uniforms

Paid vacation and sick days

Security license reimbursement

Qualifications

• Must have a Valid Ontario Security Licence.
• Standard First Aid and CPR Level C certification required.
• Knowledge of Trespass to Property Act and Mental Health Act.

Responsibilities

• Ensure safety and protection of property and persons.
• Patrol property on foot and monitor CCTV systems.
• Respond to service calls in a timely manner.

Skills

Effective communication

Attention to detail

Customer service

Managing high stress situations

Report writing

Education

Valid Ontario Security Licence

Certified in Standard First Aid, CPR Level C

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: SecuritySupervisor

Site: Westmount Mall

Site Address: 785 Wonderland Road South, London, Ontario N6K 1M6

Status: Full Time

Hours: Monday‑Friday, 9:00AM-5:00PM

Pay Rate: $22.25/hour

Posting Date: November 7, 2025

Internal Closing Date: November 14, 2025

External Closing Date: November 22, 2025

Job Description

Working on assigned shifts, you will work full time shifts providing proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner. You should display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.

Job Duties

• Responsible for ensuring the safety and protection of property, persons and information
• Tasked with patrolling property on foot
• Effective communication
• Monitor CCTV system
• Respond to calls for service in a timely and urgent manner (may be required to run)
• Attention to detail
• Report writing, deploying and collecting equipment such as Radio's and Keys
• Manage high stress and complex decision making
• Knowledge and enforcement of Trespass to Property Act (TPA)
• Enforce mall Code of Conduct in compliance with TPA

Prerequisites

• Valid Ontario Security Licence
• Standard First Aid, CPR Level C
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre‑requisite; however, Paladin will cover all of the costs of the training with a 6‑month commitment to the position/availability
• Authorized to legally work in Canada

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package
• Work today, get paid today – daily pay available
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

If you’re excited about the opportunity to work with Paladin Security but don’t meet every single qualification listed, don’t let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We’re always looking for great talent to join our team and contribute their unique strengths.

Certification Requirements (All)

• Standard First Aid, CPR Level C
• Valid Ontario Security License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance

This job reports to the Client Services Manager

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1