Full Time - Security Programs Manager - St Thomas

Paladin Security; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent security services provider in London, Ontario is seeking a Full-Time leadership professional to oversee security programs across contracts. This position involves developing strategies, managing resources, and ensuring compliance with safety protocols. The ideal candidate will possess strong leadership, organizational skills, and the ability to foster relationships with clients and staff. The role offers a competitive wage and benefits package, as well as professional development opportunities.

Benefits

Opportunities for training and professional development

Competitive wage and benefits package

Paid vacation

Qualifications

• Ability to build strong working relationships internally and externally.
• Proficiency in computer skills and ability to adapt to new software.
• Experience in security supervision is an asset.

Responsibilities

• Develops and implements security programs for contracts.
• Oversees resources to fulfill contractual obligations.
• Conducts investigations and prepares documentation.

Skills

Leadership skills

Organizational skills

Strategic thinking

Communication skills

Customer service

Multi-tasking skills

Education

College/University Education

Tools

Paladin's enterprise software

Job description

Overview Job Skills / Requirements

Internal Posting Date: December 1st, 2025

Internal Closing Date: December 5th, 2025

External Closing Date: January 2nd, 2026

This leadership position will champion the leadership and growth of Paladin Security Group’s security programs for all Paladin contracts in London/St. Thomas, Ontario. You will be challenged to develop and coordinate implementation strategies to support all our operations and security program; developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.

Job Duties

• Assists in the development of short term and longer‑range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group
• Develops, implements, maintains and evaluates the security programs for Paladin’s contracts
• Oversees and schedules the appropriate resources to ensure all of the company’s contractual obligations are met
• Takes ownership of staff and client issues and supports the timely response to both groups
• Develops and maintains excellent relationships with the clients in the portfolio
• Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company’s contractual obligations
• Administers progressive discipline in accordance with company policy and collective agreements, ensuring consistency, fairness, and proper documentation
• Conducts fact‑finding meetings and workplace investigations, including meetings with employees, union representatives, and other relevant parties
• Prepares clear, accurate, and timely documentation related to performance management, discipline, grievances, investigations, and other labour‑relations matters
• Consults with the Labour Relations team on complex employee issues, disciplinary matters, grievances, and interpretation of collective agreement provisions
• Ensures thorough site training and employee orientation programs are in place at all sites within the portfolio
• Visits with clients and the staff assigned to the sites regularly and ensures the needs of both the client and staff are met
• Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date

Requirements

• Proven ability to build and maintain strong working relationships both internally and externally
• Strong leadership, organization, and facilitation skills
• Strategic thinking
• Excellent communication skills both written and verbal
• Strong customer service and multi‑tasking skills
• Creative ability to foster new and innovative ways to perform and succeed
• Ability to meet strict deadlines and flexibility in time allocation
• Proficiency in computer usage, with an ability to learn Paladin's enterprise software
• Experience in scheduling, administration, or security supervision would be considered an asset
• Be willing to work flexible hours and be available for on‑call rotation to provide support outside of standard business hours

Why choose Paladin?

• Opportunities for training and professional development
• Competitive wage and benefits package
• Paid vacation
• Additional perks

Education Requirements (All)

College/University Education

Certification Requirements (All)

Valid G Licence

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are shortlisted will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Branch Manager

This is a Full‑Time position 1st Shift, Monday to Friday 9:00AM - 5:30PM.

Relocation is not provided and travel is required frequently

Number of Openings for this position: 1