Full Time Sales Associate - Market Mall

Nestlé; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading coffee company in Calgary is seeking a full-time Coffee Specialist to engage customers, deliver exceptional service, and drive sales. Ideal candidates will have 1-2 years of retail experience, strong sales skills, and a passion for coffee and sustainability. Competitive wage of $21/hour with benefits, including health and dental coverage, and training opportunities.

Benefits

Competitive wage

Quarterly bonus

Free coffee machine

Exclusive employee discounts

Comprehensive benefits package

Company matched pension plan

Free unlimited coffee during shifts

Excellent training and development programs

Qualifications

• 1-2 years of experience in a fast-paced retail environment.
• Ability to stand for an entire working day and lift up to 23 kgs.
• Eagerness to learn about Nespresso coffees.

Responsibilities

• Act as an ambassador for the Nespresso brand.
• Deliver exceptional customer service and drive sales.
• Engage customers and promote sustainability initiatives.

Skills

Customer service excellence

Sales experience

Effective time management

Interpersonal skills

Passion for coffee and sustainability

Job description

REIMAGINE WHAT COFFEE CAN BE...

At Nespresso , we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

To achieve this, we live by four behaviours. We Inspire, we Care, we Act, and we Ninnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can.

What about you? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization.

Here’s why we think you should choose us:

• Competitive wage ($21/hour) + quarterly bonus
• Free coffee machine + monthly Nespresso credit
• Exclusive employee discounts
• Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage , Gender Affimation Benefit and Health Spending Account)
• Lifestyle Spending Account
• Excellent training and development programs
• Growth opportunities
• Company matched pension plan
• Free unlimited coffee during working shifts
• And much more!!

Position summary

We are looking for a fulltime Coffee Specialist to join our team! This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service , driving sales and achieving sales targets.

A day in the life

• Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables;
• Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
• Delivering the best customer experience by levering product knowledge and enthusiasm for the brand;
• Creating positive brand experience for all stakeholders;
• Promoting Nespresso’s sustainability mission by educating customers and prospects.

What will make you successful

• P assionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
• 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
• Demonstrated excellence in sales and customer service
• Effective time management and interpersonal skills
• Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Nespresso is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nespresso will work with you to ensure that you are able to fully participate in the process.

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestlé Canada!