Full Time Retail Associate - Airport Retail

Paradies Lagardère; Winnipeg; On-site; CAD 19,000 - 26,000; Full time

Job summary

Paradies Lagardère is hiring a Sales Associate to deliver First Class Service and drive customer satisfaction on the sales floor or in a support environment. You will help create a positive shopping experience in a well-maintained, friendly store atmosphere.

Ideal candidates have retail or customer service experience, strong English communication, and the ability to multitask in a fast-paced setting, while adhering to policies and safety standards.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of retail or customer service experience preferred.
• Ability to work various shifts in a 7/365 team environment.
• Excellent customer service skills and strong English communication.
• Self-starter who can prioritize and multi-task.
• Adaptable to changing priorities and unexpected situations.
• Proficiency in reading, writing, and mathematics.
• Ability to pass background checks and DOT-related requirements.
• Physical duties include heavy lifting, standing, and weekend work.

Responsibilities

• Provide First Class Service to internal and external customers.
• Work on the sales floor or in a support role to ensure a positive shopping experience.
• Maintain a well‑kept, friendly store environment.
• Efficiently conduct customer transactions on our POS system.
• Handle receiving, cycle counts, returns, transfers on handheld devices.
• Complete required process controls and paperwork as needed.
• Follow company policies and maintain a safe working environment.
• Comply with cash handling and loss prevention procedures.

Skills

Selling experience

Greet, Sell and Thank

Customer service

English communication

Multitasking

Adaptability

Reading, writing, math

Cash handling

POS transactions

Teamwork

Physical tolerance (40 lbs)

Education

High school diploma or equivalency

Job description

Position Description Summary

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

Position Requirements

• Demonstrate selling experience in a fast paced, service oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and elevate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

Position Qualifications

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Paradies Lagardere is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

Paradies Lagardere est un employeur souscrivant au principe d’égalité d’accès à l’emploi. Nous sommes résolus à promouvoir la diversité, l’inclusion et l’accessibilité. Nous accueillons toutes les candidatures, sans égard à la race, à la couleur, à la religion, au genre, à l’origine nationale, au handicap ou à tout autre statut protégé par la loi.

Nous nous engageons à créer un milieu de travail diversifié et accueillant qui inclut des personnes aux parcours et expériences variés. L’entreprise s’engage à offrir des mesures d’adaptation raisonnables aux candidats et candidates en situation de handicap.