Full-Time Optical Associate - Eyewear & Patient Care

FYidoctors; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading eyecare provider in Nanaimo is seeking an Optical Associate to join their team. In this full-time role, you will deliver exceptional customer service, educate clients on eyewear options, and assist with patient interactions. The ideal candidate will have retail experience, excellent communication skills, and a passion for patient care. The compensation ranges from $19.19 to $22.51 per hour, depending on experience and qualifications.

Benefits

Quarterly bonuses

Comprehensive benefits package

Ongoing training and development opportunities

Qualifications

• Experience in a customer-facing retail environment is preferred.
• Previous optical experience is an asset.
• Passionate about customer service.

Responsibilities

• Welcome patients into the clinic and provide excellent customer service.
• Educate clients about eyewear choices.
• Assist patients with optical prescriptions and frame selections.
• Manage appointment bookings and billing.

Skills

Customer service experience

Communication skills

Technology proficiency

Multi-tasking ability

Job description

A leading eyecare provider in Nanaimo is seeking an Optical Associate to join their team. In this full-time role, you will deliver exceptional customer service, educate clients on eyewear options, and assist with patient interactions. The ideal candidate will have retail experience, excellent communication skills, and a passion for patient care. The compensation ranges from $19.19 to $22.51 per hour, depending on experience and qualifications.