Full-Time On-Call Patient Watch

Paladin Security; Red Deer; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Great Place To Work Certified 2026

Job summary

Paladin Security in Red Deer is hiring for full-time Patient Watch roles at local hospitals. You will monitor safety and confidentiality while delivering professional customer service during day and overnight shifts.

Employees may travel to nearby hospital locations, with mileage reimbursed, and receive training through Paladin Security; First Aid certification is required or provided by us. 12-hour shifts and weekend availability are required.

Qualifications

• High School Diploma or GED is required.
• Willingness to work weekends and overnight shifts.
• Completion of Paladin Security's Security Training course and First Aid certification (training provided if needed).

Responsibilities

• Monitor patient safety and report changes to staff.
• Use two-way radio and hospital computer systems for site communication.
• Log incidents and maintain detailed records of patient interactions.
• Screen visitors and maintain patient confidentiality.
• Work 12-hour shifts: 0700-1900 or 1900-0700.

Skills

Customer service

De-escalation techniques

Communication

Decision making under pressure

Education

High School Diploma/GED

Tools

Two-way radio

Computer applications

Job description

Overview

While conducting a Patient Watch you would be responsible for monitoring the safety, security, and confidentiality of patients who present a danger to themselves, or others. This position requires an individual who can provide superior customer service and professionalism while carrying out the functions of the job. This job requires applicants to be able to work both day and overnight shifts. This position may require long periods of sitting.

Job Skills / Requirements

We are looking for individuals in the Red Deer area who are willing to work on-demand and pick up shifts on short notice. Shifts may come available in Ponoka and surrounding rural areas within a 500 km radius. A valid class 5 drivers license and a willingness to travel to other hospital locations in your own vehicle is required. We will reimburse mileage at company rates.

Candidates must have open availability including a willingness to work weekends and overnight shifts.

Successful applicants will need to attend a Security Training course provided through Paladin Security. First Aid certification is also required, those successful applicants who do not currently possess this certification will have the training provided through Paladin Security.

Essential Job Functions:

• Monitor the patient's overall safety and report any changes to security and/or hospital staff
• Ensure the safety of all stakeholders, including patients, clinical staff and visitors with de-escalation techniques
• Log and report all incidents reported by hospital staff, physicians, patients or visitors and maintain a detailed log of all patient interactions
• Utilize two-way radio and computer applications for communicating site activities
• Communicate in a truthful and receptive manner under all circumstances
• Must stay alert at all times
• Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
• Develop thorough site knowledge, and maintain professional relationships with sites and hospital staff
• Handle private and confidential information with a high amount of discretion
• Monitor and screen visitors and clients in a professional manner
• 12 hour shifts: 0700-1900 or 1900-0700

#INDABS

Education Requirements (All)

• High School Diploma/GED

Certification Requirements (All)

• First Aid and CPR - Level C Certification
• Valid Class 5 License

Additional Information / Benefits

Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits:

• Medical Insurance
• Life Insurance
• Dental Insurance
• Paid Vacation

This is a Full-Time position

Travel is required frequently