Full-Time Mall Security Lead: Front‑Line Patrol & Safety

Regal Security Inc.; Welland; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services firm in Welland is seeking a full-time Tactical Security Guard to ensure safety and provide exceptional customer service at Seaway Mall. The ideal candidate must possess strong communication skills, relevant certifications, and a background in security. This role involves maintaining site security, responding to emergencies, and engaging positively with clients. Competitive pay of $19.05/hr with health benefits after 3 months.

Benefits

Health benefits after probation period

Qualifications

• At least 1 year security experience in a commercial setting required.
• 5 years residency in Canada mandatory.
• Strong verbal and written communication skills are essential.
• Use of Force certification would be an asset.
• Ability to manage multiple tasks concurrently is necessary.

Responsibilities

• Provide outstanding customer service as a front-line representative.
• Complete walking and vehicle patrols, ensuring site safety.
• Respond to emergency situations and calls for service.
• Document complaints and incidents, notifying supervisors as needed.
• Monitor CCTV and other security systems effectively.

Skills

Open availability on all days

Customer service-driven

Clear English communication skills

Attention to detail

Observation skills

Professional presentation

Decision making

Teamwork

Understanding of the Trespass to Property Act

Reliability and common sense

Education

University degree or college diploma in a relevant field

Valid Security Licence

Valid First Aid / CPR & AED Certification

WHMIS Certification

G Driver’s License with a clean abstract

Tools

Microsoft Office

Google software

Job description

A leading security services firm in Welland is seeking a full-time Tactical Security Guard to ensure safety and provide exceptional customer service at Seaway Mall. The ideal candidate must possess strong communication skills, relevant certifications, and a background in security. This role involves maintaining site security, responding to emergencies, and engaging positively with clients. Competitive pay of $19.05/hr with health benefits after 3 months.