Full Time Healthcare Security Guard Ambassador - Kingston General Hospital

Paladin Security Group; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services provider in Canada is seeking a Healthcare Security Guard Ambassador in Kingston, ON. The successful candidate will ensure safety and support within a high-demand hospital environment, providing excellent customer service and maintaining a professional security presence. This role offers a competitive wage and full-time hours, making it a great opportunity to grow your career in security.

Qualifications

• Visible and professional security presence.
• Exceptional customer service skills.
• Ability to respond calmly in high-stress situations.

Responsibilities

• Maintain a visible, professional, and alert security presence.
• Greet, assist, and direct visitors, patients, and staff.
• Patrol hospital facilities and respond to incidents.
• Complete incident reports and maintain accurate documentation.
• Enforce hospital policies and procedures.

Skills

Customer service

Conflict de-escalation

Patrolling

Job description

Overview

Paladin Security is Canada's largest independent security provider, offering a wide range of security services and expertise in asset protection. Established in 1976, Paladin has grown into one of the leading security companies in Canada.

Location: Kingston, ON
Wage: $22.61/hour
Employment Type: Full Time
Schedule: Monday–Friday | 6:00 AM – 2:00 PM / 2:00 PM – 10:00 PM
Overtime: Employment Standards Act (ESA) after 40 hours

Join Paladin Security, Canada’s leading security services provider in healthcare environments. We’re looking for a Healthcare Security Guard Ambassador to join the team at Kingston General Hospital (KGH) — a role focused on ensuring the safety, comfort, and support of patients, staff, and visitors in a high-demand hospital setting. This is an opportunity to serve the community while growing your career with one of the most trusted names in Canadian security.

Responsibilities

• Maintain a visible, professional, and alert security presence at all times.
• Greet, assist, and direct visitors, patients, and staff while providing exceptional customer service.
• Patrol hospital facilities (interior and exterior), responding to incidents, alarms, or emergencies as they arise.
• Complete incident reports and maintain accurate security documentation.
• Enforce hospital policies and procedures, including parking and smoking by-laws.
• Support hospital operations through patient watches, access control, and key management.
• Conduct monthly safety inspections and participate in security briefings as needed.
• De-escalate conflicts and respond calmly and professionally in high-stress situations.
• Work collaboratively with hospital personnel and law enforcement when required.