Full-Time Empathetic Inbound Call Specialist

Directors Choice; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service company located in Dartmouth, Nova Scotia, is seeking Full Time Customer Service Representatives. The role involves answering inbound calls for a large client base, requiring empathy and attention to detail. Candidates should have a positive attitude and a commitment to customer satisfaction. Compensation starts at $18.50 per hour, with health and dental benefits available upon completion of probation.

Benefits

Paid training

Health and dental benefits

RRSP contributions upon completion of probation

Qualifications

• Must possess a high level of empathy and compassion while handling calls.
• Detail-oriented individuals are preferred for effective call handling.
• Previous experience in customer service would be an asset.

Responsibilities

• Answer incoming phone calls for clients.
• Professionally greet callers and document required information.
• Provide support exclusively for inbound customer inquiries.

Skills

Empathy

Detail oriented

Communication skills

Job description

A leading customer service company located in Dartmouth, Nova Scotia, is seeking Full Time Customer Service Representatives. The role involves answering inbound calls for a large client base, requiring empathy and attention to detail. Candidates should have a positive attitude and a commitment to customer satisfaction. Compensation starts at $18.50 per hour, with health and dental benefits available upon completion of probation.