Full Time Customer Care Associate BC

Leon's; Kelowna; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading home furnishings retailer in Canada is seeking a full-time Customer Care Associate to deliver exceptional customer service. This role involves responding to inquiries, maintaining customer accounts, and supporting after-sales service. Candidates should have good communication skills and the ability to work collaboratively. Experience is a plus. Starting salary is $18.00, with further remuneration based on skills and experience. Join us to start your career journey!

Benefits

Ongoing training and development

Fast-paced, dynamic environment

Generous employee discount program

Qualifications

• Ability to communicate clearly, both written and orally.
• Fun, friendly, confident personality.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with fellow colleagues.
• Ability to interact professionally with our customers.
• Some evenings and weekends shifts required.

Responsibilities

• Deliver a world class customer service experience.
• Support after-sales service.
• Complete daily reports.
• Maintain customer accounts.
• Respond promptly to customer inquiries.

Skills

Communication skills

Problem solving

Analytical skills

Organizational skills

Professional interaction

Collaborative teamwork

Job description

Overview

LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

LEON’S IS CURRENTLY HIRING A FULL-TIME CUSTOMER CARE ASSOCIATE

Leon’s is currently looking for a Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Responsibilities

Responsibilities include delivering a world class customer service experience to our valued customers, and supporting after-sales service.

Qualifications

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required

Benefits

• On-going training and development to ensure your success
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program

The starting rate for this position is $18.00; skill set and experience will be taken into consideration for total remuneration of role

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.