Full Time (CAN) OMNI Department Manager

Walmart Canada Corp; Charlottetown; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail corporation is looking for an OMNI Department Manager in Charlottetown. You will be responsible for customer service and supporting the online grocery processes. The role includes training associates, managing order setups, and ensuring cleanliness. Starting pay is $18.25, adjusted for experience. Applicants with disabilities will receive accommodation as required.

Responsibilities

• Participates in the training and development of all OMNI Associates.
• Completes Back Office Setup and manages order processes.
• Completes daily picks and maintains cleanliness standards.
• Leads by example greeting customers and promoting products.

Job description

Position Summary

The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What you'll do

• Participates in the training and development of all OMNI Associates.
• Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup Report; Confirmation of Daily Orders, Identification of Payment Exceptions, Identification of Picks, Determination of workload by commodity; Assignation of CFAs, Fills in Staging Whiteboards; Setting up of Handhelds/Printers for CFAs.
• Check email and AMP+ for Action Items.
• Completes daily picks, where necessary. Completes tasks of post pick activities, such as clearing and setting Service Stations, Tote Cleaning, maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is similar to that of a fresh associate.
• Leads by example greeting all customers in a polite and friendly manner and assists by promoting products/services, locating merchandise and making purchase decisions.

The minimum rate of pay for this position starts from $18.25. Rate of pay will be determined based on relevant experience.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 80 Buchanan Dr, Charlottetown, PE C1E 2E5, Canada

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Job ID: R-2364361