Full-Time Assistant Manager

Torrid; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible schedules

Sick and personal time

Discount 50%

Monthly bonus

Mental health resources

Employee stock purchase program

Job summary

Torrid is hiring an Assistant Store Manager in Edmonton to lead a diverse team and deliver an exceptional shopping experience. You will partner with the Store Manager to drive sales, manage payroll and scheduling, and foster talent development while upholding Torrid's standards.

You will recruit and train staff, implement merchandise strategies, and ensure an inviting, on-brand store environment that resonates with customers.

Qualifications

• Six months+ of specialty apparel retail management experience with proven ability to lead teams and drive sales performance.
• Experience in delivering strong customer experiences and coaching teams to meet KPIs.
• Ability to adapt to fast-paced retail environments and stay current with fashion trends.

Responsibilities

• Lead store team to meet or exceed sales and profit goals
• Balance policies, payroll, scheduling, and loss prevention for an operational store
• Recruit, develop, and train top talent focused on customer experience and fashion
• Model Torrid standards to create a welcoming, engaging store environment
• Support merchandising execution and maintain a clean, inviting shopping space
• Maintain clear communication with Store Manager and District Manager

Skills

Retail management

Leadership

Customer service

Fashion retail

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees.We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As an Assistant Store Manager, you'll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you'll support the Store Manager by directing and leading the team to achieve store objectives which include sales and profit goals, recruiting, performance management, training, and development.

What You'll Do:

• In partnership with Store Manager ensure store is achieving company objectives and KPI goals
• Provide leadership around running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Help recruit, develop and train top talent who are sales, customer, and fashion-focused
• Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support Store Manager in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with Store Manager and District Manager

What You'll Need:

• At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

Flexible schedules, sick and personal time, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP)

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or accesswww.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to[emailprotected] . Only messages left for this purpose will be returned.

Our company participates in E-Verify . E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf