Full-Time Assistant Manager

TORRID; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading fashion retailer in Canada is seeking a retail management professional to lead team success and ensure operational excellence. This role includes multitasking in a dynamic environment, recruiting top talent, and maintaining high store standards. The ideal candidate must have at least six months of specialty retail management experience, coupled with a focus on customer service and current fashion trends. The company offers a supportive culture, flexible schedules, and employee discounts.

Benefits

Flexible schedules

50% associate discount

Monthly bonus potential

Mental health resources

Employee stock purchase program

Qualifications

• At least six months of specialty/apparel retail management experience with proven ability to lead teams to success.
• Ability to multitask in a fast-paced environment while committed to creating an amazing customer experience.
• Flexibility to adapt to changing retail and fashion environments.

Responsibilities

• Ensure store is achieving company objectives and KPI goals.
• Provide leadership around running an operationally sound business.
• Help recruit, develop, and train top talent.

Skills

Retail management experience

Leadership capabilities

Customer service focus

Fashion trend awareness

Multitasking in fast-paced environment

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

What You'll Do:

• In partnership with Store Manager ensure store is achieving company objectives and KPI goals
• Provide leadership around running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Help recruit, develop and train top talent who are sales, customer, and fashion-focused
• Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support Store Manager in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with Store Manager and District Manager

What You'll Need:

• At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:

• Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP)

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Equal Opportunity Employment

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [e-mail]. Only messages left for this purpose will be returned.