Full-time Administrative Assistant - Appendix D / Temporary Assignment (6 months)

Algonquin College; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Ottawa is seeking a Full-Time Associate Chair. The role involves providing customer and client service support and administrative assistance to various departments. Ideal candidates will have a certificate in Office Administration, with experience in client service at a post-secondary institution. Strong communication and MS Office skills are essential, and familiarity with student information systems is beneficial. This position requires on-site work at the college's campus.

Qualifications

• Minimum one (1) year certificate or equivalent education related to Office Administration.
• Minimum three (3) years’ experience in a busy client service oriented environment.

Responsibilities

• Provide front line customer and client service support.
• Maintain appointment schedules for Academic Managers.
• Manage adding/dropping courses and program council communication.

Skills

Client service orientation

Communication skills

MS Office proficiency

Teamwork

Detail-oriented

Ability to multi-task

Education

One-year certificate in Office Administration

Tools

GeneSIS

Microsoft SharePoint

Microsoft Access

Microsoft Visio

Job description

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department: ACCE Associate Chair

Position Type: Full-Time Support

Salary Range: $32.10-$37.04-Hourly

Scheduled Weekly Hours: 36.25

Anticipated Start Date: December 01, 2025

Length of Contract: 6 months

Posting Information: This job posting is now accepting applications from all qualified individuals.

Posting Closing Date: November 19, 2025. Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description

The incumbent is responsible to provide front line customer and client service support as well as direct administrative support to the Algonquin Centre for Construction Excellence departments. This includes all its programs and activities, not limited to providing welcome services to students (including apprentices), staff, internal departments (e.g. Registrar’s Office) and external clients/stakeholders by responding to telephone, email and in-person inquiries, preparing routine correspondence, and maintaining the appointment schedules for the various Academic Managers (i.e. Chairs, Associate Chair).

The incumbent is also responsible for all adding/dropping courses, Program Council management (e.g. class rep communication to student association), Program Advisory Committee scheduling, database updating and completing minutes. The incumbent also works with the Head of Apprenticeship to provide administrative support related to the college’s required tasks for implementing apprenticeship program delivery.

Required Qualifications

• Minimum one (1) year certificate or equivalent education related to Office Administration;
• Minimum three (3) years’ experience in a busy client service oriented environment, some of which should be at a post-secondary institution;
• Advanced proficiency with MS Office software including Word, Excel, Outlook, and PowerPoint;
• Highly effective communication (oral and written), interpersonal and client skills;
• Ability to work well independently within tight time frames and deadline;
• Demonstrated ability to work effectively as a member of a team;
• Ability to multi-task and work in a fast paced environment;
• Self-motivated with strong attention to details;
• Ability to work under pressure, coordinate activities with conflicting deadlines;
• Proven ability to analyze a situation to provide information according to policies and procedures;
• Experience using a student information system such as GeneSIS, would be considered an asset;
• Demonstrated ability to adapt to new office technology and to learn new software as required;
• Some knowledge of SharePoint, Visio and Microsoft Access, would be considered an asset.

Anticipated Weekly Schedule

5 Days a week (Monday - Friday) from 8 am to 4 pm.

* This position is paid at Payband F

* Vacancy is for P21233

This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus

Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at [e-mail]. While we thank all those who apply, only those to be interviewed will be contacted.