Citi is hiring a Head of Application Development at the Senior Vice President level to lead enterprise-scale CRM and financial platform engineering within the Institutional Services Group (ISG), a key division of Citi's Institutional Clients Group (ICG). In this role, you will architect and drive the delivery of mission-critical, high-availability systems that serve global institutional clients — combining deep technical leadership with hands-on engineering excellence. This is an opportunity to shape the technology direction of a platform that disrupts industry norms through innovation and cross-functional collaboration.
Responsibilities
- Lead the architecture and development of enterprise-grade CRM and financial applications, ensuring 24/5 availability and alignment to business objectives across global institutional clients.
- Design and deliver loosely coupled, microservices-based solutions using Java, Spring Boot, and RESTful architecture — driving the migration of monolithic platforms to cloud-ready, scalable architectures.
- Own the engineering roadmap for application stability, quality, and functionality, setting and meeting service level expectations across production environments.
- Automate the release pipeline to achieve zero-downtime deployments across the full application platform, reducing operational risk and accelerating delivery cycles.
- Act as the primary technical liaison between business users, internal technology teams, and external vendors — translating complex requirements into clear, actionable engineering solutions.
- Mentor and coach a cross-functional engineering team of 20 or more, fostering technical growth, knowledge sharing, and high-performance delivery culture.
- Assess technology and business risks during decision-making, ensuring solutions adhere to applicable policies, regulatory standards, and safeguard client assets and firm integrity.
Required Qualifications & Skills
- 10+ years of experience developing and managing enterprise CRM applications, with at least 10 years focused on solution architecture for high-availability financial systems.
- Proven experience leading and managing engineering teams of 20 or more professionals across varied technical disciplines.
- Expert-level proficiency in Java (version 10 or above) and the broader Spring ecosystem, including Spring Boot, Spring Data, JPA, Maven/Gradle, WebSockets, and Test-Driven Development (TDD).
- Hands-on experience designing and developing solutions using Message-Oriented Middleware technologies such as Kafka, TIBCO, and Apache MQ over SSL.
- Deep knowledge of microservices architecture patterns, Object-Oriented Design, and Gang of Four (GoF) design patterns — with demonstrated experience migrating monolithic applications to microservices in on-premises or cloud environments.
- Working knowledge of web service standards including REST, SOAP, JSON, JAXB, and JAX-WS, as well as message formats such as XML, JSON, and Protobuf.
- Bachelor's degree or equivalent practical experience in a relevant engineering or technology discipline.
Beneficial Skills & Qualifications
- Experience architecting enterprise-wide solutions that span multiple business domains, with the ability to communicate complex technical decisions to non-technical stakeholders.
- Demonstrated ability to re-prioritize rapidly in dynamic environments, balancing long-term architecture goals with immediate delivery demands.
- A track record of fostering technical learning and knowledge-sharing practices within large engineering teams.
What We Offer
At Citi, you will join a global technology organization with over 200 years of financial expertise, where senior engineering leaders have real ownership, strategic influence, and the platform to build solutions that matter.
- Hybrid working model with 3 days in the office and 2 days working remotely, providing structure alongside flexibility.
- Strategic leadership ownership with the autonomy to shape architecture decisions and engineering direction at enterprise scale.
- Access to Citi's robust learning and development programs, continuously updated to reflect the most current technology practices and leadership capabilities.
- Long-term career mobility across a global organization, with genuine opportunities to grow laterally and vertically across Citi's technology and business functions.
- A collaborative, performance-driven team environment where technical excellence and delivery impact are recognized and rewarded.
- Family support benefits, including dedicated programs for parents returning to work and those balancing caregiving responsibilities.
- A global platform operating across markets worldwide, offering exposure to complex, high-stakes technology challenges at institutional scale.
Build the next generation of institutional financial technology.
Primary Location Full Time Salary Range: $145,100.00 - $217,700.00
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use your search tools and/or apply for this career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.