Full Stack Developer, Application Support

Scotiabank; Toronto; Vor Ort; CAD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Diversity & Inclusion

Accessibility

Upskilling

Competitive rewards

Team collaboration

Zusammenfassung

Scotiabank is seeking a Full Stack Developer for Application Support in Toronto. The role focuses on reliability, availability, and continuous improvement of business-critical apps, with hands-on support across UI, services, APIs, databases, and pipelines.

You will lead incident investigations and contribute to AI-assisted initiatives while protecting customer data and adhering to governance. Key responsibilities include production support, root-cause analysis, feature development, and

Qualifikationen

• Minimum 3+ years of experience developing and supporting enterprise full stack applications in a production environment.
• Experience troubleshooting distributed applications using logs, metrics, traces, monitoring platforms, SQL, and root-cause analysis techniques.
• Knowledge of CI/CD pipelines, cloud or container platforms, automated testing, and secure software development practices.
• Experience with IT service management practices, including incident, problem, change, release, and knowledge management, with clear communication during high-priority incidents.
• Practical knowledge of AI-assisted software engineering or operations tools and understanding of responsible AI principles.

Aufgaben

• Provide primary production support for full stack applications, including monitoring, incident triage, troubleshooting, service restoration, and on-call participation.
• Investigate recurring failures across front-end, back-end, API, database, batch, cloud, and integration layers; perform root-cause analysis and implement fixes.
• Develop and maintain features, support utilities, health checks, dashboards, alerts, and runbooks to reduce operational risk and manual effort.
• Collaborate with product owners, infrastructure, security, operations, and engineering teams to manage releases, production changes, problem records, vulnerabilities, capacity, and readiness.
• Evaluate and adopt AI-assisted engineering capabilities with governance controls.

Jobbeschreibung

Title: Full Stack Developer, Application Support

Requisition ID: 276915
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Full Stack Developer is responsible for the reliability, availability, and continuous improvement of business-critical applications. The role provides hands-on production support across user interfaces, services, APIs, databases, batch processes, and deployment pipelines; leads incident investigation and permanent remediation; and delivers targeted enhancements that improve operational resilience. The successful candidate will also help the team adopt artificial intelligence responsibly to accelerate support activities, strengthen observability, improve knowledge management, and increase developer productivity while protecting customer data and meeting security, risk, and governance requirements.

Is this role right for you? In this role, you will:

• Provide primary production support for full stack applications, including monitoring, incident triage, troubleshooting, service restoration, stakeholder updates, and participation in an on-call rotation as required.
• Investigate recurring failures across front-end, back-end, API, database, batch, cloud, and integration layers; complete root-cause analysis and implement tested, sustainable fixes.
• Develop and maintain application features, support utilities, automated recovery procedures, health checks, dashboards, alerts, and runbooks that reduce operational risk and manual effort.
• Partner with product owners, infrastructure, security, operations, and engineering teams to manage releases, production changes, problem records, vulnerabilities, capacity, and operational readiness.
• Evaluate and adopt approved AI-assisted engineering and support capabilities, such as incident summarization, log analysis, knowledge retrieval, test generation, coding assistance, and support workflow automation, with appropriate human review and governance controls.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Minimum 3+ years of experience developing and supporting enterprise full stack applications in a production environment.
• Demonstrated ability to troubleshoot distributed applications using logs, metrics, traces, monitoring platforms, SQL, and disciplined root-cause analysis techniques.
• Experience with relational databases, cloud or container platforms, CI/CD pipelines, source control, automated testing, and secure software development practices.
• Knowledge of IT service management practices, including incident, problem, change, release, and knowledge management, with the ability to communicate clearly during high-priority incidents.
• Practical knowledge of AI-assisted software engineering or operations tools and an understanding of responsible AI principles, including privacy, security, accuracy validation, human oversight, and approved-data handling.
• Ability to work independently and collaboratively, prioritize competing production issues, document solutions, and participate in scheduled after-hours support when required.
• Preferred Requirements:
• Experience supporting high-volume, customer-facing, or financial services applications with defined availability and recovery objectives.
• Experience with observability and support tooling for application performance monitoring, log analytics, alerting, and service health dashboards.
• Experience designing safe AI-enabled support use cases, measuring their effectiveness, and integrating approved capabilities into engineering or service-management workflows.
• Familiarity with batch processing, messaging or event-streaming platforms, and automated job recovery.
• Strong communication, problem-solving, and stakeholder-management skills in cross-functional Agile teams.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.