Fulfillment Warehouse Specialist

Canada; Southwestern Ontario; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Mental health resources

401(K) plans

Job summary

Teleperformance in Waterloo, Ontario, is hiring a Command Center Warehouse Specialist (Fulfillment Specialist). The position is onsite at 619 Kumpf Dr Unit B, Waterloo, ON N2V 1K8, offering a pay range of $19.00–$21.00 per hour CAD, dependent on qualifications and experience.

Applications are accepted on an ongoing basis until filled. Responsibilities include tracking components, opening trouble tickets, safe packing, and timely problem resolution.

Qualifications

• Strong understanding of networking components (Video, Data and Voice).
• 1 year of Technical Support & Network service experience preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Excellent verbal and written communication skills.

Responsibilities

• Be organized and track all components both incoming and outgoing.
• Open and manage trouble ticket system for all requests.
• Be familiar with safe packing procedures and various shipping methods.
• Demonstrate a positive attitude at all times.
• Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
• Adhere to all work schedule assignments.
• Abide by and support management directives and Teleperformance policies

Skills

Networking concepts

Technical support

Microsoft Office

Communication skills

Job description

Join Teleperformance - Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Job Opening: Command Center Warehouse Specialist (Fulfillment Specialist)

Location: 619 Kumpf Dr Unit B, Waterloo, ON N2V 1K8

Pay Range: $19.00- $21.00/hour CAD dependent upon qualifications and experience

Application Deadline: Ongoing until positions are filled.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

• TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
• We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
• We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Your Responsibilities

• Be organized and have the ability to accurately track all components both incoming and outgoing
• Open and manage trouble ticket system for all requests
• Be familiar with safe packing procedures and various shipping methods
• Demonstrate a positive attitude at all times.
• Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
• Adhere to all work schedule assignments.
• Abide by and support management directives and adhere to all Teleperformance policies

Qualifications

• Must have a strong understanding of Communication (Video, Data and Voice) networking components, PC Hardware/Software and Operating Systems.
• One year of Technical Support & Network service experience in a related field preferred.
• Knowledge of the Microsoft Office Products - Excel, Word and Outlook.
• Excellent verbal and written communication skills.
• Ability to work independently and multi-task.
• Ability to lift 40 lbs.
• Be detail-oriented and well organized.
• Strong customer service skills, confident at handling escalations in a calm and professional manner.
• Must be able to work onsite in Waterloo.
• Basic computer skills, and they have to lift 40lbs
• Must be flexible to work any 5 days and any 8 hours between 9AM-8PM.
• Very good attendance habits.
• Excellent organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to work independently and multi-task.
• Ability to work in a changing environment.
• *No correction communications in the last 90 days (Internal Applicants)
• High level of expertise in Teleperformance & client policies, t

Position Requirements

• Must be able to work onsite in Waterloo.
• Basic computer skills, and they have to lift 40lbs
• Must be flexible to work any 5 days and any 8 hours between 9AM-8PM.
• Very good attendance habits.
• Excellent organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to work independently and multi-task.
• Ability to work in a changing environment.
• *No correction communications in the last 90 days (Internal Applicants)
• High level of expertise in Teleperformance & client policies, t